New Customer Getting Started Guide

Welcome to InMotion Hosting! Now that you have a new web hosting account, it’s time to achieve your web goals. No matter your experience level or needs, the below guide will help you get started with your new web hosting account. For most users, this means setting up email addresses, creating a website or moving an existing website over to your new hosting account.

Explore the information below to get started with your new hosting account!

In This Article:

cPanel and AMP

cPanel and the Account Management Panel (AMP) allows you to control and manage your hosting account with us. cPanel is your hosting control panel and gives you the ability to make changes and customize your InMotion Hosting account. With cPanel, you’ll be able to create new email accounts, change email passwords, configure new domains, and more. 

AMP handles all billing related items associated with your hosting account. With AMP, you’ll be able to complete tasks like registering a new domain name or upgrading your hosting account. Overall, AMP helps you manage billing-related items on your account and cPanel helps you manage all other aspects of your hosting account. To get started with cPanel and AMP, check out our cPanel vs. AMP article.

I Forgot My Password!

Forgot your password? Don’t worry! The following articles should help:


After purchasing a new hosting plan, most users fall into two categories: users that need to create a new website, and users that need to migrate an existing website from their previous hosting company. No matter which category you fit into, you’ll want to review our New Customer Website Getting Started Guide which will walk you through creating a website and migrating a website from a previous host.


All of our hosting plans include email addresses. Whether you need or, you’ll find that setting up email addresses is quite easy. No matter if you’re creating these email accounts for the first time or they currently exist on your previous host, you should start with our Email Getting Started Guide.

Product Guides

Product Guides are online manuals that help you learn more about the product and its main features and functions. They were created to help guide you through managing a dedicated server or becoming a reseller, for example. The guides answer common questions with the goal of making it easier for you to be successful. 

Education Channels

Education Channels are a repository of educational articles on software, topics, and trends for your additional learning. Take a deep dive into WordPress or learn about the eCommerce plugin WooCommerce. The education channels are a great resource to help you get the most out of your web hosting plan.

Getting Help

You’ve signed up with the right host! We understand that many people need web hosting and a website, but not everyone is an expert. We pride ourselves in offering excellent support and being available to you when you need us. If you need help, you can browse our extensive knowledgebase, which includes Website Tutorials, Email Tutorials, and Domain Name Setup Info. You can also view tutorials in our Education Channels or ask a question in our Community Support area. 

If you don’t find what you need, then call or chat with our live technical support team or customer service team. Both are available 24/7.

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