Premier Support™
Free Support 24/7/365
Included free with all hosting plans, Premier Support™ gives you 5 ways to get your support questions answered.
Communication Channels
Phone, live chat, email, online tutorials, and community based Q&A, we have the right answers to your questions.
We Go The Extra Mile
We’ll take care of all the challenges you come across, no matter how difficult they might be – 24 hours a day, 7 days a week.
We Speak At Your Level
From the beginner buying their first domain, to the experienced professional, we speak to all levels of experience.
Here To Get You Started
New to hosting? Our New Account Specialists are here to point you in the right direction.
Powerful Self-Help Solutions
Our Customer Community Team has authored thousands of how-to’s, tips, tricks, and tutorials.
Community Based Questions & Answers
Ask us a question and our Customer Community will be sure to get you the answer within 60 minutes (8am – 9pm EST, Monday – Friday).
Thousands of Thrilled Customers
25,500+
Customer Compliments in 2021!
“Thanks for continually reminding me that I’ve got the best hosting service ever!”
– Glad K.
The Reviews Are In
93/100 from 1054 reviewers
5/5 Stars for Support, Speed, Reliability & Ease of Use
Support Center – All your common hosting questions answered.
Our Support Center and community driven Questions & Answers section is visited by over 200,000+ customers a month. We also have an expansive Education Channel which guides you through some of today’s most popular applications like WordPress, Drupal, Joomla and so much more.
What Our Customers Say
“I am happy to report that your support team gets thumbs up.”
– Garth N.
“Awesome job yesterday! Fast and effective”
– German Brea C.
“She took me step-by-step through the whole process to a successful conclusion”
– Glenn T.
Our Awards
We’ve been an industry leader for over 20 years and have collected hundreds of web hosting awards.
14-Year CNET Certified
Outstanding service, secure website transactions, and best business practices. We’ve been a top-rated CNET web hosting company for 14 years now.
A+ Rating
We received an A+ service rating, the highest given by the Better Business Bureau. BBB is a consumer protection agency that reviews the integrity of businesses.
Fully Managed Hosting
For large businesses and enterprise level customers, Managed Hosting saves you time and provides best-fit solutions for all your needs.
Questions?
Our 24-hour support team and online Support Center is here for you.
