Premier Support™

Free Support 24/7/365

Included free with all hosting plans, Premier Support™ gives you 5 ways to get your support questions answered.

Communication Channels

Phone, live chat, email, online tutorials, and community based Q&A, we have the right answers to your questions.

We Go The Extra Mile

We'll take care of all the challenges you come across, no matter how difficult they might be - 24 hours a day, 7 days a week.

We Speak At Your Level

From the beginner buying their first domain, to the experienced professional, we speak to all levels of experience.

Here To Get You Started

New to hosting? Our New Account Specialists are here to point you in the right direction.

Powerful Self-Help Solutions

Our Customer Community Team has authored thousands of how-to's, tips, tricks, and tutorials.

Community Based Questions & Answers

Ask us a question and our Customer Community will be sure to get you the answer within 60 minutes (8am - 9pm EST, Monday - Friday).

Thousands of Thrilled Customers

25,500+

Customer Compliments in 2020!

“Thanks for continually reminding me that I’ve got the best hosting service ever!”
- Glad K.

The Reviews Are In

5/5 Stars
for
Support, Speed, Reliability & Ease of Use

93/100
from
1054 reviewers

Support Center - All your common hosting questions answered.

Our Support Center and community driven Questions & Answers section is visited by over 200,000+ customers a month. We also have an expansive Education Channel which guides you through some of today's most popular applications like WordPress, Drupal, Joomla and so much more.