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Support CenterOur Shared Hosting accounts have a maximum hourly email limit of 250. This means that no account can send out more than 250 emails per hour. This limit is removed for VPS and Dedicated Hosting, however. This means that domains on those accounts can send out an unlimited amount of emails per hour. While this Read More >
Web Host Manager (WHM)
WHMCS – “Use an existing domain and change the nameservers” Not Working
InMotion’s Reseller hosting lets you make money reselling hosting space. But what do you do if you get an error when trying to place an order? We’ve got you covered. In this article, you’ll be learning about the following error: “Use an existing domain and change the nameservers” Not Working You may have encountered this Read More >
WHMCS Error – An order cannot be created because no products or domain registration items have been selected
As you know, Reseller hosting gives you the ability to make money reselling hosting space. However, as with any program WHMCS can throw errors once in a while. In this article, you will learn how to fix the following error: An order cannot be created because no products or domain registration items have been selected Read More >
WHMCS – Invalid TLD/Registration Period Supplied for Domain Registration
InMotion’s Reseller hosting lets you register domains for clients. However, this process can generate errors and interrupt proper registration. In this article, you’ll learn how to fix this error: Invalid TLD/Registration Period Supplied for Domain Registration This error occurs when prices have not been set for a customer’s currency. For example, if a customer is Read More >
WHMCS – Domain Checker Reports False Availability
As an InMotion Hosting reseller, you are able to register domains to customers through WHMCS. However, if you are getting errors, you are best advised to check your logs for more information before contacting support. Domain Checker reports domains available when they are registered The most probable cause for this error proves to be a Read More >
WHMCS – “There was a problem connecting to the domain registry”
As a reseller host, you are able to sell domain registration as a service. However, there are strange errors that you can sometimes get when in the process of registering domains. There was a problem connecting to the domain registry Causes For This Error How To Fix The Error Support Options In this article, we’re Read More >
How to Import/Export Softaculous Settings in WHM
Date: 10/22/2019 1 Minutes to Read In this article, we cover how to important and export Softaculous administration settings within WebHost Manager (WHM). The settings file is a small compressed zip file generally under 5MB. This article only applies to VPS and Dedicated Hosting servers. Shared Business Hosting customers do not have WHM access. Don’t have Read More >
WHMCS – “There was an error in your request”
In this article, we’ll be looking at the WHMCS “error in your request” error. What does the “There was an error in your request” error mean? Are there ports blocked in my reseller server? Power your own hosting business with InMotion Hosting reseller packages. Reasons for the “There was an error in your request” Error Read More >
How To Fix The “Ticket ID Not Found” Error In WHMCS
Testing out your ticketing system in WHMCS? Usually the problem goes like this: I’ve just set up email in WHMCS and not seeing the message come through as a ticket request. WHMCS has an email import log where you can view errors. Ticket ID Not Found Error If you have any problems, you should view Read More >
How To Enable WHMCS File Attachments
In this article, you will learn about file attachment types. What are they? How do you enable them? Attachment file types are files you specify as acceptable for attachments in ticket replies. For example, if you want your ticket submitters to be able to attach images of their issues or errors they’re seeing, you will Read More >