What are my Email Settings? In order to set up an email client such as Outlook, Thunderbird, or Mac Mail, you first need to obtain the username, incoming server, and outgoing server that will be used to connect your email account to the email client software. For InMotion Hosting customers seeking to get this information, simply fill out an email address below and click submit to get the email client configuration settings. What the Email Configuration Tool Does The InMotion Email Configuration Tool helps you instantly find the correct server settings for your email account. Once you enter your full email address, the tool displays everything you need to connect your mailbox to your preferred email client, securely and accurately. You’ll see: Your username (email address) Incoming mail server (IMAP/POP) Outgoing mail server (SMTP) Recommended secure ports (SSL/TLS) Configuration type suggestions based on your needs This ensures your email is connected safely and ready to send and receive messages in seconds. How to Use the Tool Enter your full email address (for example, [email protected]) in the text box above. Click Submit to generate your personalized configuration details. Copy the provided settings into your chosen email program. If you’re prompted to select a connection type, choose SSL/TLS for secure communication. If your client doesn’t accept the configuration automatically, you can manually enter the information shown by the tool. Tip: Always verify your email password is current in cPanel or Webmail before configuring a client. Understanding Your Email Settings IMAP vs. POP3: Which Should You Choose? IMAP (Recommended): Keeps your messages synchronized across all devices. When you read, move, or delete an email, that change appears everywhere. POP3: Downloads messages to a single device and may remove them from the server. Useful for limited storage or offline access. *Most modern email clients use IMAP by default for better flexibility and reliability. Incoming and Outgoing Servers Both IMAP and POP use your domain name for incoming mail, while SMTP handles outgoing mail. Server TypeServer NamePort (SSL)EncryptionIMAPmail.yourdomain.com993SSL/TLSPOP3mail.yourdomain.com995SSL/TLSSMTPmail.yourdomain.com465SSL/TLS If your client asks for authentication, select “My outgoing server requires authentication” and use the same username and password as your incoming mail. Configuring desktop email client Common email clients that most users are familiar with include Microsoft Outlook and Mac Mail. You can use any program you want as long as it can connect to our servers. Below are links to our tutorials for setting up email clients. Step-by-Step: Configuring Common Email Clients Microsoft Outlook (Windows/Mac) Open Outlook and go to File > Add Account. Enter your full email address and select Advanced options > Let me set up my account manually. Choose IMAP and enter the server settings shown above. Ensure SSL/TLS is enabled and port numbers match. Click Connect and enter your password. Outlook 2013Outlook 2011 (Mac)Outlook 2010Outlook 2007Outlook 2003Outlook 2002 Apple Mail (macOS) Open Apple Mail and select Mail > Add Account. Choose Other Mail Account and click Continue. Enter your name, email address, and password. Select IMAP and enter the incoming/outgoing server details. Click Sign In to complete setup. [View full Apple Mail setup guide →] Mozilla Thunderbird Open Thunderbird and navigate to Account Settings > Add Mail Account. Enter your name, email address, and password. Click Manual config and verify your IMAP/SMTP settings match the tool’s recommendations. Enable SSL/TLS and authentication as required. [View full Thunderbird setup guide →] iPhone or iPad (iOS Mail) Go to Settings > Mail > Accounts > Add Account. Select Other > Add Mail Account. Enter your name, email, and password. Under “Incoming Mail Server” and “Outgoing Mail Server,” enter the server info from the tool. Tap Next, then choose SSL and verify port numbers. [View iOS setup guide →] Android Email Apps Open your preferred email app and choose Add Account. Enter your email address and password. When prompted, select IMAP and enter the server details. Enable SSL/TLS and verify ports. Tap Done to complete setup. [View Android setup guide →] Troubleshooting Common Connection Issues “Cannot connect to SMTP server” Check that your outgoing mail port is 465 and SSL is enabled. Make sure your username and password are entered in the “Outgoing Server” section. “Email keeps asking for password” This often means the stored password is outdated. Log in to Webmail or cPanel to confirm your credentials, then re-enter them in your client. “Emails missing from inbox on one device” You may be using POP3, which downloads messages locally. Switch to IMAP to keep your mailbox synced across all devices. “Certificate or SSL error” Accept the SSL certificate if prompted. If it continues, verify your server names exactly match your domain (e.g., mail.yourdomain.com). Security Best Practices Your email security matters. All InMotion mail servers support SSL/TLS encryption by default to keep your messages private and secure. Follow these recommendations: Always use the secure (SSL) ports listed above. Avoid sending passwords or sensitive data over unencrypted connections. Update your email client regularly to maintain compatibility with current security protocols. Use unique, strong passwords for each email account. Performance Tip: InMotion’s NVMe-powered hosting infrastructure ensures your email communication stays fast, stable, and reliable, no matter how many mailboxes you manage. Need More Help? If your email still won’t connect, we’re here to help.Our U.S.-based support team is available 24/7 via chat, phone, or ticket to walk you through setup or troubleshoot your connection. Get My Settings Configuring desktop email client Common email clients that most users are familiar with include Microsoft Outlook and Mac Mail. You can use any program you want as long as it can connect to our servers. Below are links to our tutorials for setting up email clients. Outlook 2013 Outlook 2011 (Mac) Outlook 2010 Outlook 2007 Outlook 2003 Outlook 2002 Mac Mail Thunderbird Windows Live Mail
