How to Login to Webmail

In this tutorial: How do I login? I can’t login! Hosting with cPanel offers a powerful webmail interface that you can use to check your mail from anywhere. In this article, you will learn how to log into webmail and about some of the options you will see. Note: The cPanel interface has changed to Read More >

Pointing Email To an External IP Address

Sometimes, when moving sites from one server to another or working across multiple platforms, you will need to point your domain’s MX Record to a different IP address. Here is an easily reversible way to do so without affecting the rest of your site’s DNS entries. Point the MX Record Remember Mail Routing While this Read More >

How to Add an Email Signature

If you’ve ever received an email from someone, you’ve seen an email signature. It’s the last lines of text at the end of a message reminding you of the sender and includes their contact information, maybe a fun quote, and a website link.  It’s common practice in the digital space and most users expect to Read More >

How to Write and Send Email

If you’re new to the web and are trying to launch and/or build a web presence, mastering email should be at the top of your task list. Email is a major communication method for online users and is usually the top communication vehicle for customers trying to get in touch with you.  Email not only Read More >

Invalid HELO Name (Email Authentication)

SMTP authentication is required for all outgoing email on our servers. Customers using an email client such as Thunderbird, Outlook or Mac Mail may be affected if they do not have the authentication properly set for the outgoing server. If you are receiving “550 Access denied – Invalid HELO name” (or a similar error message) Read More >