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Support CenterIn this article, we cover a phishing email starting with the following sentence: on this day I hacked your OS and got full access to your account user@example.com Such phishing emails aim to create feelings of desperation and fear. We want to combat this by ensuring you better understand how to deal with such issues. Read More >
Troubleshooting Hacked Websites
How To Hide Your WordPress Version From Hackers
Every moment your website is online, it can be preyed upon by hackers. If you have a WordPress site, you can be certain it will be targeted at some point. The question is not if attempts will be made to compromise your site, it’s when. But there’s hope! If you follow a few basic security Read More >
Banning known hack sources from your WordPress site
Preventing malicious attacks before they are even attempted is often one of the best defenses against your website becoming hacked. Of course, there is no replacement for a securely developed site, but a large majority of attacks can be blocked by simply banning malicious sources from your WordPress site. In this article, we will show Read More >
Fix Joomla Hack and Upgrade for Security
Navigation: Ensure current Joomla version is secure Find and clean up a Joomla hack Reinstall Joomla after a hack Upgrade Joomla 1.5 to 2.5 to prevent hacks Joomla is a very popular Content Management System (CMS) that can help make your website publishing life easier. However just like any other software, if you don’t keep Read More >
Malicious user activity and hacks
In this article I’m going to explain why stopping malicious user activity and hacks from running on your account, is important to keeping your account’s resource usage low. What is a malicious user? Your website is open to anyone on the Internet, with this availability to the world it also brings along with it certain Read More >
Recovering After a Hack
In this tutorial: Change Password Scan Computer Secure cPanel Update/Backup Clean Hacks Recovering from a hack can be overwhelming. Not only do you have to deal with restoring your site to a good working state, you also need to take steps to help prevent a repeated attack on your site. The following is a series Read More >
.htaccess Hack Cleanup
In this article we’ll discuss steps you can take to clean up an .htaccess hack. The .htaccess file is used to primarily setup rewrite rules to control the way your site is accessed. You might not notice that your .htaccess file has been hacked until either a manual investigation, or you happen to get a Read More >
How to Re-Install WordPress after a Hack
In this article we’ll discuss the steps you’d want to take regarding how to re-Install WordPress after a hack, to get your site back up and running quickly. In most cases when a WordPress site is hacked, it is because you are not running the latest secure version of WordPress, or one of the plugins Read More >
I think my website has been hacked
If you think your website has been hacked, it’s good to determine the nature of the hack as soon as possible. There’s many different types of hacks and some hacks can be malicious. Other hacks are just defacements to your actual webpages. We recommend that you regularly back up your website and store them on Read More >