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  1. InMotion Hosting Support Center
  2. Account Management Panel

Account Management Panel

AMP, or Account Management Panel, is your Launch Pad to access almost any tool you’ll use in relation to your hosting account with us. In addition to that, it will be used primarily for managing the billing and domain management aspects of your account. Within AMP, you can do many things such as:

  • Register, Transfer, & Manage Domains
  • Access your Hosting/Server Control Panel (cPanel)
  • Install Software
  • Update Billing & Contact Information
  • Renew your Subscriptions
  • Change Your Hosting Plan
  • Order additional Services, Hosting, Domains, SSL Certificates, IP Addresses, etc.

Getting Started

If you are new to the AMP, we recommend reading these first.

  • How to Login to AMP
  • AMP vs. cPanel
  • What is my username and password (I forgot)?
  • Viewing Your Account’s Technical Information in AMP

Manage my Account

In AMP you can manage many aspects of your account.

  • How to Change your AMP Password
  • How to Enable Two Factor Authentication
  • How to Change Contact Information in AMP
  • Learn about the AMP Specials

Billing

These tutorials will show you how to perform billing related tasks in AMP.

  • Update your Billing & Contact Information
  • How to Add or Change a Credit Card in AMP
  • Renew / Pay for your Current Plan in AMP
  • How to View & Print Invoices in AMP
  • Upgrade or Downgrade your Hosting Plan
  • Purchase Additional Hosting Plans

Domains

Aspects of your domain can be managed in AMP, these guides will walk you through these options.

  • Register a New Domain
  • Add Domain Privacy
  • Transfer your Domain Name
  • Change your Nameservers
  • Use Custom Nameservers
  • Cancel Domain Registration

SSL

These tutorials will show you how to perform billing related tasks in AMP.

  • Purchase an SSL
  • Request a CSR
  • Obtain a Dedicated IP

Email

AMP provides access to email options, which are covered in this section.

  • Create an Email Address
  • Login to Webmail

Engrampa Archive Manager for Linux

November 15, 2021 by InMotion Hosting Contributor

In this article we’ll cover Engrampa, the default archive manager for many Linux desktop distributions using the MATE desktop environment (DE). This fork of File Read More >

Posted in Account Management Panel, cPanel, Linux

AMP for VPS Users

October 27, 2021 by Arnel Custodio

The Account Management Panel (AMP) is the main interface for your account with InMotion Hosting. AMP includes your billing, contact, and hosting services information for Read More >

Posted in Account Management Panel, VPS Hosting

Joomla 3.1 Sample Data Set – Blog vs. Brochure vs. Default

August 16, 2021 by Brad Markle

When running through the Joomla 3.0 installation steps you will see on step 3 Overview the option to install sample data. What’s new in Joomla 3.0 Read More >

Posted in Account Management Panel, Joomla, Joomla 3 Tagged Joomla v3

How to Change Your Domain Nameservers in AMP

January 26, 2022 by John-Paul Briones

You have access to change the nameservers of any domains registered with InMotion Hosting. You can make any changes to the nameservers in your Account Read More >

Posted in Account Management Panel, DNS and Nameserver Changes, Domain Names

Installing your Jetpack License with the Account Management Panel

January 10, 2022 by Arnel Custodio

We will show you how to apply the Jetpack license using the Account Management Panel (AMP). Follow the directions below to add the Jetpack license Read More >

Posted in Account Management Panel, WordPress Tutorials

How to Purchase Additional IP Addresses

December 2, 2021 by Arnel Custodio

When you sign up for a shared account (Business Class Hosting), the account will use the same “Main” IP address as the other sites on Read More >

Posted in Account Management Panel

Account Suspensions

June 6, 2022 by InMotion Hosting Contributor

In this article we’ll discuss possible reasons for account suspensions, and what you can do to correct these issues to get your site back online Read More >

Posted in Account Management Panel

How to Contact Customer Service

January 28, 2022 by John-Paul Briones

As an InMotion Hosting customer, if you have questions regarding your billing, payment, or account information you can contact our Customer Service team 24/7. If Read More >

Posted in Account Management Panel

Root Access and How to Obtain It

January 24, 2023 by InMotion Hosting Contributor

Gaining root access to your server can be a bigger deal then you may think. It does give you ultimate access to everything regarding your Read More >

Posted in Account Management Panel

AMP for VPS and Dedicated Customers

October 22, 2021 by Arnel Custodio

The Account Management Panel (AMP) is the main interface for your account with InMotion Hosting. AMP includes your billing, contact, and hosting services information for Read More >

Posted in Account Management Panel

How To Contact Technical Support

January 28, 2022 by Carrie Smaha

When facing an issue with your InMotion Hosting account, including web pages, domains, files, and emails, sometimes you can feel lost. When contacting our Support Read More >

Posted in Account Management Panel

Zombieload and Microarchitecture Data Sampling (MDS)

August 16, 2021 by John-Paul Briones

Issue: Zombieload and microarchitecture data sampling (MDS) Status: InMotion Hosting is aware of the reports. No services are reportedly affected. Who is impacted? All computers Read More >

Posted in Account Management Panel

How to Add Storage Space to Backup Manager in AMP Marketplace

January 9, 2023 by John-Paul Briones

In this guide, you will learn how to add backup storage space using the AMP Marketplace. This will increase your storage limit for data backups Read More >

Posted in Account Management Panel, Backup Manager, Backups and Restorations

Flushing your Firewall Rules from AMP

October 28, 2021 by Kyle McClammy

This guide will show you how to flush the rules from the firewall on your Cloud VPS from your AMP. You would only want to Read More >

Posted in Account Management Panel

How to Verify a Live Contact With an AMP Verification Code

January 18, 2022 by Christopher Maiorana

You can now verify Live Support contacts with a Verification Code from your Account Management Panel (AMP). You can still verify your account with your Read More >

Posted in Account Management Panel

How to Add/Cancel Domain Privacy in AMP

November 10, 2021 by Arnel Custodio

ICANN domain transfer policies have changed as of 1 December 2016. Changes made to domain contact information may result in a 60-day transfer lock. In Read More >

Posted in Account Management Panel, Domain Names

How to Log into AMP (Account Management Panel)

November 9, 2022 by John-Paul Briones

Your Account Management Panel (AMP) is used to register domains, access cPanel, update your billing information, and more. All web hosting accounts include their own Read More >

Posted in Account Management Panel

How to Change your Hosting Plan in AMP

June 3, 2022 by John-Paul Briones

In this tutorial, we will show you how to upgrade or downgrade your Hosting Plan in your Account Management Panel (AMP). If you’ve outgrown or Read More >

Posted in Account Management Panel

How to View & Print Invoices in AMP

September 23, 2022 by Arnel Custodio

Within your Account Management Panel (AMP), you can see and print invoices or receipts for your account. In this guide we will show you how Read More >

Posted in Account Management Panel, Billing

Adding a Dedicated IP Address to Your Server

March 16, 2022 by InMotion Hosting Contributor

You can get dedicated IP addresses through your AMP section. Below is a tutorial on adding a dedicated IP address to your Dedicated server. Adding Read More >

Posted in Account Management Panel

Advanced Product Support for your Dedicated Server or VPS-3000

December 17, 2021 by Scott Mitchell

InMotion Hosting has a support team specifically available to the Dedicated Server and VPS managed hosting platforms. If you have one of our Dedicated Server Read More >

Posted in Account Management Panel

How to Purchase/Cancel an SSL From AMP

December 4, 2021 by Brad Markle

For more information about SSL certificates and when you might need one for your website, please see our article: What is SSL and why is Read More >

Posted in Account Management Panel Tagged cancel ssl from AMP

Submitting a Ticket Request

January 28, 2022 by John-Paul Briones

When it comes to getting support from us at InMotion Hosting, submitting a support ticket is one of the best ways to request assistance. To Read More >

Posted in Account Management Panel

Canceling Non-Hosting Billing Items in the Account Management Panel (AMP)

November 9, 2021 by InMotion Hosting Contributor

While managing your InMotion Hosting account, you may find yourself looking for a way to cancel a non-hosting billing item from within the Account Management Read More >

Posted in Account Management Panel

Tips for using AMP: What can’t your Developer do?

March 16, 2022 by InMotion Hosting Contributor

Once you provide your designer or developer with account access, most technical issues can be easily resolved via cPanel, FTP, or your site dashboard. Even Read More >

Posted in Account Management Panel

How to Verify Your Account for Support

January 18, 2022 by Scott Mitchell

What is Verification? Why Do You Verify? Types of Verification Auto-Verified-Chat and AMP Verification Code Last 4 Digits on Credit Card on File Passphrase Developer Read More >

Posted in Account Management Panel

New Users: Finding your login information

October 14, 2022 by Arnel Custodio

A very common question for new customers to InMotion Hosting is, “Where is my login information?” The login for your account starts with the Account Read More >

Posted in Account Management Panel

How to Use Your Microsoft Advertising Credits Special Offer

August 23, 2021 by John-Paul Briones

InMotion Hosting has partnered with Microsoft Advertising to help connect our customers with millions of searchers not using Google. The Microsoft Search Network can deliver Read More >

Posted in Account Management Panel

AMP Security Features

August 16, 2021 by Christopher Maiorana

The security of your hosting account begins in your Account Management Panel (AMP). And the great thing is, you can give yourself a complete security Read More >

Posted in Account Management Panel, Security

AMP Security – How to Enable Two Factor Authentication

August 16, 2021 by Christopher Maiorana

Your Account Management Panel (AMP) has just got a security upgrade. You can now add an extra layer of security via Two Factor Authentication, or Read More >

Posted in Account Management Panel

Migrate and Transfer SSLs

November 19, 2021 by InMotion Hosting Contributor

If you want to transfer SSL certificates from an old host, then you will need to generate a new CSR first. Just fill in the Read More >

Posted in Account Management Panel, Secure Socket Layer (SSL)

How to Update your Billing and Contact Information in AMP

January 4, 2021 by John-Paul Briones

It’s essential to keep your billing and contact information up-to-date so your website will stay online. Most accounts will renew automatically before allowing them to Read More >

Posted in Account Management Panel, Billing

How to Add or Change a Credit Card in AMP

November 19, 2021 by John-Paul Briones

You can add or update a credit card on file for your account within your Account Management Panel (AMP). Any time you want to change Read More >

Posted in Account Management Panel, Billing

How to change your AMP Password

November 19, 2021 by Carrie Smaha

It is a good idea to change your passwords often for security purposes. Your Account Management Panel (AMP) password is no exception. It is a Read More >

Posted in Account Management Panel

AMP vs. cPanel

August 16, 2021 by Carrie Smaha

Account Management Panel (AMP) and cPanel are tools used by all InMotion Hosting customers. In this tutorial we’ll give you an overview on what each Read More >

Posted in Account Management Panel

Welcome to InMotion Hosting!

November 19, 2021 by Brad Markle

Welcome to InMotion Hosting! We’ve created this page as a starting point for new customers, regardless if you’re transferring a website from another hosting company Read More >

Posted in Account Management Panel

How to request a Fantastico License in AMP

August 16, 2021 by Carrie Smaha

Fantastico, a feature in cPanel that helps you easily install programs to your account, is no longer available. As of September 17th, 2012, Fantastico has Read More >

Posted in Account Management Panel

Viewing Your Account’s Technical Information in AMP

August 16, 2021 by John-Paul Briones

There are many times it can be helpful to have your Account Technical Details. Fortunately, it is quite easy to obtain this information from within Read More >

Posted in Account Management Panel

Necessary information to know before contacting support

August 16, 2021 by Scott Mitchell

There are times when your website may seem to not be performing as you think it should. Regardless of the program you are using on Read More >

Posted in Account Management Panel

Sending an Email Limit Exception Request in AMP

August 16, 2021 by Brad Markle

All accounts are able to send out mailing lists. However, for us to whitelist domains and help prevent spam, we recommend shared customers sending more Read More >

Posted in Account Management Panel, Email

Reviewing sample PHP code that interacts with a MySQL Database

August 16, 2021 by Brad Markle

In our previous articles, we’ve created a simple website that allows for users to submit comments about an article. In this article we are going Read More >

Posted in Account Management Panel, Website, Working with Databases

I Forgot my Account Management Panel (AMP) Password

December 12, 2019 by InMotion Hosting Contributor

Your account management Panel is where you manage all your hosting information. If you forgot your AMP login, you can use the “I don’t know Read More >

Posted in Account Management Panel

Viewing Renewal Dates in the Account Management Panel

August 16, 2021 by John-Paul Briones

By default, bill items with us will automatically renew. In this guide we will show you how to view the renewal dates for your active Read More >

Posted in Account Management Panel, Billing

Domain example.com has exceeded the max defers and failures per hour

August 16, 2021 by Scott Mitchell

What is this error? If you are receiving an error similar to “Domain example.com has exceeded the max defers and failures per hour (5/5 (100%)) Read More >

Posted in Account Management Panel, Domain Names

Domain example.com Has Exceeded the Max Emails per Hour

August 16, 2021 by Jeff Matson

What is this error? If you are receiving an error similar to “Domain example.com has exceeded the max emails per hour (313/250 (125%)) allowed. Message Read More >

Posted in Account Management Panel, Domain Names, Email

How to Purchase an Additional Hosting Plan

August 16, 2021 by John-Paul Briones

In this tutorial, we will show you how to purchase an additional hosting plan from your AMP. This new hosting account will be separate from Read More >

Posted in Account Management Panel

How to Update the WHOIS Data for your Domain

Update WHOIS Data
May 10, 2021 by John-Paul Briones

In this guide, we will show you how to update the WHOIS data for your domain in the Account Management Panel (AMP). When a domain Read More >

Posted in Account Management Panel

How to Contact Support with Skype

December 21, 2020 by Scott Mitchell

Contact us on Skype Connect Connecting via Skype The first time you click the button above, you may be prompted to select a program to Read More >

Posted in Account Management Panel

How to Add Custom Name Servers in AMP

August 16, 2021 by Arnel Custodio

Custom name servers allow you to customize how people see domains that are hosted on your server. Custom name servers must be defined at your Read More >

Posted in Account Management Panel

Reseller AMP Overview

August 16, 2021 by Scott Mitchell

What is AMP? The Account Management Panel (AMP) is your hub for your main account activity with InMotion Hosting. From AMP you can address many Read More >

Posted in Account Management Panel

How to Install LAMP Stack for Ubuntu

August 16, 2021 by Arnel Custodio

Follow the steps below in order to learn how to install a LAMP stack on a Cloud VPS using Ubuntu. We will be showing you Read More >

Posted in Account Management Panel

How to Provide Manager Feedback

September 23, 2020 by John-Paul Briones

In this tutorial: Submit Feedback Remove Feedback Requests At InMotion Hosting we welcome your feedback since it helps us provide a better service. If you Read More >

Posted in Account Management Panel

How to Add a Passphrase to Your Account Using AMP

August 16, 2021 by John-Paul Briones

When you contact InMotion Hosting, for security and privacy, you will be asked to verify your account. You can provide account verification with either the Read More >

Posted in Account Management Panel

Learn about the InMotion Hosting Specials in AMP

August 16, 2021 by Arnel Custodio

The Account Manage Panel (AMP) includes several specials that provide discounts for services for hosting account subscribers. There are currently 2 discounts available: Amazon Product Read More >

Posted in Account Management Panel

Introduction to the Simplified Account Management Panel (AMP) Interface

November 19, 2021 by Arnel Custodio

Have you just purchased your Website Creator subscription from InMotion Hosting and are you ready to build your website? Wondering where to start? Well, you’re Read More >

Posted in Account Management Panel

How to Request a License for WHMCS in AMP

August 16, 2021 by John-Paul Briones

As a reseller you may need a Billing or Support system in place where your customers can request help, or make payments. WHMCS is a Read More >

Posted in Account Management Panel, WebHost Manager (WHM)

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