You can now verify Live Support contacts with a hashcode from your Account Management Panel.
Learn how to log into your AMP.
You can still verify your account with the last four digits of the credit card we have on file. Now, if you would rather not provide that information over a live contact you can grab a random hashcode from your AMP.
Follow these steps to find your hashcode:
- Log into your AMP
- Click the “Get Support” link at the top right
- See your has code under “Hashcode Verification for Live Calls and Chats”
You can now provide this code over a phone or chat contact to verify your account.