You can now verify Live Support contacts with a Verification Code from your Account Management Panel (AMP). You can still verify your account with your passphrase or the last four digits of the credit card we have on file. Now, if you would rather not provide that information over a live contact you can grab a random verification code from your AMP.
Follow These Steps to Find Your Verification Code
- Log into your AMP. Next to the Manage My Account section you will see your Verification Code Listed.
- You can also click the Get Support link at the top right of the page.
- You will see your Verification Code listed under the “Verification Code for Live Calls and Chats” section.
You can now provide this code over a phone or chat contact to verify your account.