Have you just purchased your Website Creator subscription from InMotion Hosting and are you ready to build your website? Wondering where to start? Well, you’re in the right place. This is an introduction to the newly simplified Account Management Panel (AMP). This tutorial will familiarize you with the interface by showing you the different options Read More >
Account Management Panel
AMP, or Account Management Panel, is your starting point to access almost any tool you’ll use in relation to your hosting account with us. In addition to that, it will be used primarily for managing the billing and domain management aspects of your account. Within AMP, you can do many things such as:
- Register, Transfer, & Manage Domains
- Access your Hosting/Server Control Panel (cPanel)
- Install Software
- Update Billing & Contact Information
- Renew your Subscriptions
- Change Your Hosting Plan
- Order additional Services, Hosting, Domains, SSL Certificates, IP Addresses, etc.
Getting Started
If you are new to the AMP, we recommend reading these first.
- How to Login to AMP
- AMP vs. cPanel
- What is my username and password (I forgot)?
- Viewing Your Account’s Technical Information in AMP
Manage my Account
In AMP you can manage many aspects of your account.
- How to Change your AMP Password
- How to Enable Two Factor Authentication
- How to Change Contact Information in AMP
- Learn about the AMP Specials
Billing
These tutorials will show you how to perform billing related tasks in AMP.
- Update your Billing & Contact Information
- How to Add or Change a Credit Card in AMP
- Renew / Pay for your Current Plan in AMP
- How to View & Print Invoices in AMP
- Upgrade or Downgrade your Hosting Plan
- Purchase Additional Hosting Plans
Domains
Aspects of your domain can be managed in AMP, these guides will walk you through these options.
- Register a New Domain
- Add Domain Privacy
- Transfer your Domain Name
- Change your Nameservers
- Use Custom Nameservers
- Cancel Domain Registration
SSL
These tutorials will show you how to perform billing related tasks in AMP.
AMP provides access to email options, which are covered in this section.
Installing your Jetpack License with the Account Management Panel
We will show you how to apply the Jetpack license using the Account Management Panel (AMP). Follow the directions below to add the Jetpack license that matches your WordPress hosting solution from InMotion Hosting. How to Select and Enable a Jetpack license in the Account Management Panel (AMP) Login to your Account Management Panel (AMP) Read More >
How to Add a Passphrase to Your Account Using AMP
When you contact InMotion Hosting, for security and privacy, you will be asked to verify your account. You can provide account verification with either the last 4 digits of a credit card on file, an AMP Hashcode, or a Passphrase. A Passphrase can be any word/phrase that you would provide in lieu of the AMP Read More >
How to Provide Manager Feedback
In this tutorial: Submit Feedback Remove Feedback Requests At InMotion Hosting we welcome your feedback since it helps us provide a better service. If you want to submit feedback to us regarding an experience you had with Tech Support or you just want to provide a comment or complaint, feel free to notify us directly. Read More >
How to Install LAMP Stack for Ubuntu
Follow the steps below in order to learn how to install a LAMP stack on a Cloud VPS using Ubuntu. We will be showing you the installation of the individual components that can be used to install the LAMP stack. These steps apply to Ubuntu versions 10 and higher. Note that all commands shown below Read More >
Flushing your Firewall Rules from AMP
This guide will show you how to flush the rules from the firewall on your Cloud VPS from your AMP. You would only want to do this for troubleshooting or to regain access to your server as this could leave your server vulnerable to attacks. This will not delete the rules from your firewall, it Read More >
AMP for VPS Users
The Account Management Panel (AMP) is the main interface for your account with InMotion Hosting. AMP includes your billing, contact, and hosting services information for your Managed VPS Hosting package. You can also use AMP to view, change, or remove services. Below are brief descriptions of each section in AMP and its most common uses. Read More >
Advanced Product Support (APS) Explained
Advanced Product Support (APS) gives you direct access to our most experienced technical team members—specialists who handle complex server configurations, advanced troubleshooting, and technical issues beyond standard support scope. Available exclusively for Dedicated Server customers (plans managed with a control panel) and VPS/Dedicated Server customers with Premier Care subscriptions, APS provides 24/7 expert assistance when Read More >
AMP for VPS and Dedicated Customers
The Account Management Panel (AMP) is the main interface for your account with InMotion Hosting. AMP includes your billing, contact, and hosting services information for your VPS or dedicated server. You can also use AMP to view, change or remove services. Below are brief descriptions of each section in AMP and its most common uses. Read More >
Reseller AMP Overview
What is AMP? The Account Management Panel (AMP) is your hub for your main account activity with InMotion Hosting. From AMP you can address many different aspects of your account, from billing to domain registration, to cPanel and WHM access. Here we will go over some of the things you can do for your reseller Read More >
How to Add Custom Name Servers in AMP
Custom name servers allow you to customize how people see domains that are hosted on your server. Custom name servers must be defined at your domain registrar before you can use them with your websites. The following tutorial will show you how to add a custom name server through the Account Management Panel. After that, Read More >
Domain example.com Has Exceeded the Max Emails per Hour
What is this error? If you are receiving an error similar to “Domain example.com has exceeded the max emails per hour (313/250 (125%)) allowed. Message discarded.>” in an email bounceback message, this means that you have a limit defined that only allows you to send a limited amount of emails per hour within your account. Read More >
How to Request a License for WHMCS in AMP
As a web host reseller you may need a Billing or Support system in place where your customers can request help, or make payments. WHMCS is a good way to provide this functionality to your Reseller account. In this guide I will show you how to request a WHMCS license from AMP, you can then Read More >
Adding a Dedicated IP Address to Your Server
You can get dedicated IP addresses through your AMP section. Below is a tutorial on adding a dedicated IP address to your Dedicated server. Adding an IP Address Through AMP Assigning an IP in WHM (VPS Reseller and Dedicated) If for whatever reason you cannot get the IP to assign correctly, please feel free to Read More >
How to Add/Cancel Domain Privacy in AMP
Domain Privacy allows you to hide the contact information saved in the Domain that would otherwise be available to the public. The option of making your contact information used to be applied only upon first registering a domain. The latest update to the Account Management Panel has added the ability to add domain privacy to Read More >
Viewing Renewal Dates in the Account Management Panel
By default, bill items with us will automatically renew. In this guide we will show you how to view the renewal dates for your active bill items in the Account Management Panel (AMP). How to View Renewal Dates: Login to your Account Management Panel (AMP). Click Billing link in the main menu. You will then Read More >
Necessary information to know before contacting support
There are times when your website may seem to not be performing as you think it should. Regardless of the program you are using on your site, there can be many things that affect its performance. To give an analogy, they can have issues just like your car or body can. When contacting the Live Read More >
Account Suspensions
In this article we’ll discuss possible reasons for account suspensions, and what you can do to correct these issues to get your site back online quickly. Why was my account suspended? If you were sent to this page by our system administration department, it’s likely that your account was possibly causing issues on the server Read More >
Joomla 3.1 Sample Data Set – Blog vs. Brochure vs. Default
When running through the Joomla 3.0 installation steps you will see on step 3 Overview the option to install sample data. What’s new in Joomla 3.0 is the option to choose which type of sample data to install: Sample Data Set: None Blog English (GB) Sample Data Brochure English (GB) Sample Data Default English (GB) Sample Read More >
Viewing Your Account’s Technical Information in AMP
There are many times it can be helpful to have your Account Technical Details. Fortunately, it is quite easy to obtain this information from within your Account Management Panel (AMP). Here is a list of information that can be viewed: Type of hosting plan you have Primary domain name cPanel username Server name Hostname Temporary Read More >