WHMCS – “Use an existing domain and change the nameservers” Not Working

InMotion’s Reseller hosting lets you make money reselling hosting space. But what do you do if you get an error when trying to place an order? We’ve got you covered. In this article, you’ll be learning about the following error:

“Use an existing domain and change the nameservers” Not Working

You may have encountered this error when trying to process an order with the “Use an existing domain and change the nameservers” option selected. After trying to put the order through, you’re not getting any results?

  • Are you using Cloudflare?
  • Do you have the script minification or Rocket Loader features enabled?

The WHMCS documentation suggests that you must disable this feature in your Cloudflare control panel. Otherwise, you will be served incorrect javascripts.

CM
Christopher Maiorana Content Marketing Writer

Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog.

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