WHMCS – Domain Checker Reports False Availability Christopher MaioranaUpdated on August 16, 2021 1 Minute Read As an InMotion Hosting reseller, you are able to register domains to customers through WHMCS. However, if you are getting errors, you are best advised to check your logs for more information before contacting support. Domain Checker reports domains available when they are registered The most probable cause for this error proves to be a disconnect between WHMCS and the whois server. In order to discover solutions, you must access your error log: Utilities > Logs > Activity Log Refer to the errors below for troubleshooting information: Error Solutions Extension not listed in includes/whoisservers.php This can be changed by editing the file Error: 110 – Connection Error Your firewall is blocking port 43, contact support Error: 0 – php_network_getaddresses: getaddrinfo failed: Name or service not known Review the WHMCS documentation for more information If you continue to have problems, feel free to reach out to live support anytime. Share this Article CM Christopher Maiorana Content Writer II Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog. More Articles by Christopher Related Articles What Does It Mean When a Domain Is in Redemption? How to Change the Primary Domain in cPanel How to Transfer a Domain Name to InMotion Hosting SPF and DKIM Records: Combating Spam How to Add/Cancel Domain Privacy in AMP Registering a New Domain Name How to Park a Domain in cPanel How to Change Your Domain Nameservers in AMP How To Fix the “DNS Server Not Responding” Error on Windows and Mac Wildcard Subdomains and DNS
