Shell access is enabled by default on our Shared Hosting Accounts, VPS and Dedicated servers. When you try to SSH into your server and you get the following error:
Shell access is not enabled on your account!
If you need shell access please contact support.

Your server may have SSH disabled by mistake. This can be fixed easily through your WHM. The following tutorial will explain how to enable shell access (SSH) on your server through the WHM.
Don’t have time to read our full article? Watch our walk-through video.
Enabling SSH through WebHost Manager (WHM)
- Log into WHM.
- Go to Account Functions.

- Select Modify Account.

- Select the account to change and click Modify.

- Scroll down to the bottom of the page where it shows Shell Access check box. Click the checkbox. Save the changes.

- To make SSH available for all the accounts, select the Update package radio button to apply the Shell Access change across all your cPanel accounts that are on the same package. Click Proceed.

Now try accessing your server using SSH. With SSH enabled, you should have a login screen like the snapshot to the right.

Interested in information about hosting that supports SSH access? Learn more about SSH Hosting.