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The mail exchanger (MX) records are DNS entries that indicate where email is being processed. If you are using the default settings for both hosting your website and handling your email, then you don't need to change the MX records. However, if you intend to keep your old email service after moving your website, or if you want to use a third party service (e.g. Gsuite, Microsoft Exchange, iCloud), then you will need to make changes to the MX records.

Previously both MX records and Email Routing where handled in one interface, but with the current updates to cPanel, this functionality has changed. MX records are handled in the Zone Editor, while Email Routing is managed in the Email section of cPanel appropriately called "Email Routing." Follow the instructions below to familiarize yourself with making MX record changes in the Zone editor.

Using the Zone Editor for Adding New MX Records

  1. Login to the cPanel.
  2. go to the Domains section and click on Zone editor in cPanel Scroll down to the Domains section of cPanel and then click on Zone Editor.
  3. Click on +MX record Select the domain where you need to change the MX records and then click on +MX Record.
  4. Fill in the fields with your data Enter the Priority and Destination settings into the corresponding fields.
  5. Click on Add MX record to save Click on Add an MX Record.
  6. Go back to your Zone Editor main screen and click on Manage to view records If you want to review the changes to your MX records, go back to the main page of the Zone Editor (where you selected the domain) and click on Manage. If you want to isolate just the MX records, click on MX in the filter line.

How to Edit existing MX Records

  1. Login to the cPanel.
  2. Select Zone editor option Scroll down to the Domains section of cPanel and then click on Zone Editor.
  3. Select the domain to manage Select the domain where you need to change the MX records and then click on Manage.
  4. Filter out the MX records Filter the records to show only the MX records by clicking on the Filter option labeled MX.
  5. Click on Edit Find the record that you wish to change and click on Edit in order to make the necessary changes.
  6. Save record Click on the Save Record button to save your changes.

You now know how to set and edit your MX records using the Zone Editor. For more information on using the Zone Editor, please see Using the Zone Editor in cPanel.

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Continued Education in Course 203: Managing your Domains in cPanel
You are viewing Section 2: How to Set MX Records using the cPanel Zone Editor
Section 1: How to Use the Track DNS Tool in cPanel
Section 3: Wildcard Subdomains and DNS

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