In This Tutorial:
This article will assist you with migrating your website from another hosting company that uses cPanel to InMotion Hosting. InMotion Hosting offers Shared Hosting Plans, featuring cPanel. If your previous hosting company uses cPanel, then migrating your website(s) can be done easily, using a cPanel backup.
Evaluate Your cPanel Account
cPanel includes an excellent Backup/Restore Plugin that will restore an entire cPanel account from a backup file, created within the same cPanel interface. A full cPanel backup will include the user’s home directory (website files, emails, etc), cPanel settings, and MySQL Databases. Consider the following limits when evaluating your website for migration through the cPanel backup/restore process.
Hosting Plan Limits
While evaluating your cPanel account and websites, be sure to review your hosting plan features to ensure the number of websites and databases included meets your needs. You can always up/downgrade your hosting plan to accommodate adding or removing websites later. However, for example, in order to restore a cPanel account with six (6) websites (6 websites = 1 Primary domain + 5 Add-on domains + 6 MySQL databases) a Power plan would be required. If you purchased a Launch plan, in this case, you would need to upgrade your hosting plan, in order to support the restored cPanel account.
NOTE: InMotion Hosting Business Class Hosting plans are limited to one (1) cPanel user. If you host multiple websites, be sure that they all exist in one cPanel account. If you require multiple cPanel accounts to host your websites, you can review the list below for available hosting plans that allow you to maintain multiple accounts, via cPanel’s Web Host Manager (WHM).
cPanel Account Size
Although all our Business Class Hosting plans include unlimited disk space, only cPanel accounts that are less than 5GB in total size may be migrated using the Backup/Restore functionality built into cPanel. When evaluating your website(s) for migration, you will need to check the total size of your cPanel account. You can find your cPanel account size by logging into cPanel and locating “Disk Space Usage” under the Stats section.
Click on the button below that represents the size of your cPanel account (at your old host), to expand additional details on how to proceed with migrating your website.
If your cPanel account is less than 5GB, please continue to the next section and generate a cPanel backup at your other host.
If your cPanel account is 5GB (or more) in size, the cPanel Backup Plugin may not have the capabilities to generate a backup file. In this case, you can manually migrate your website(s) following the steps in our guide: How to Migrate Your Website from another host to InMotion Hosting.
Generate cPanel Backup
To generate a cPanel backup, follow the steps in our tutorial: Backup Your cPanel.
Then, proceed to the next section to download the old host’s cPanel backup you just created from your old host to your computer.
Download cPanel Backup
After you have generated your cPanel backup from your old host’s server, download the backup file to your desktop using FTP.
Then, proceed to the next section to upload the cPanel backup you just downloaded from your computer to your InMotion Hosting Account.
Upload cPanel Backup
Now, using FTP, upload the cPanel backup file (you just created and downloaded) to your InMotion Hosting server.
Request cPanel Account Restore
Once you have uploaded your cPanel Backup, submit a Website Transfer Request from your Account Management Panel (AMP).
NOTE: To help expedite your request, be sure to indicate the following details that apply for this type of website transfer:
- Authorization to overwrite the existing cPanel account, with the restored cPanel account. (See warning below)
- Location of your cPanel backup file
- Name of your cPanel backup file
- Comprehensive list of websites expected to be restored from backup file.
- Comprehensive list of databases expected to be restored from backup file.
Simply, fill out the Website Transfer Request form and include these details in the Additional information to help us locate your data section.
Test Your site
Once our Website Transfer Team notifies you that the restoration has been completed, you may test your website(s) to make sure everything is working properly. If you have not yet pointed your domain to our name servers, you can test your site through either your Temporary URL or by making a hosts file modification.
Update Name Servers
The final step in the process of migrating your website(s) from another host using cPanel to InMotion Hosting, is to update the name servers for your domain(s) to point to InMotion Hosting.
Once you have updated the name servers with the registrar of your domain, it can take anywhere from 4-24 hours for these changes to propagate.
Congratulations! You now know how to migrate your website(s) using the cPanel Backup/Restore process to move your website from another host (that uses cPanel) to InMotion Hosting.