Launch Assist Expert Server Setup Included with Your Hosting Plan Getting a new server configured correctly takes time most businesses don’t have. Launch Assist gives you direct access to InMotion Hosting’s system administrators and managed hosting specialists at no extra cost, so your environment is production-ready from day one. View Plans What Is Launch Assist? Launch Assist is a complimentary onboarding service built into qualifying InMotion Hosting plans. You submit your setup requirements. Our team handles the configuration. No back-and-forth, no guesswork. Every Launch Assist engagement is handled by trained system administrators, not general support agents. That distinction matters when you’re configuring a production server for the first time. How Many Hours Are Included? The number of included Launch Assist hours depends on your hosting plan: Plan Included Hours Standard and Commercial Class Dedicated Servers 2 to 4 hours Managed VPS 2 hours Managed WordPress (UltraStack 8GB RAM and above) 2 hours Reseller VPS 2 hours Additional configuration time is available through InMotion Solutions, our consulting team for complex technical engagements. View Plans What Launch Assist Can Do for You Server Configuration and Setup Our team configures your server environment from the ground up. That includes domain setup, email account configuration, FTP accounts, security implementation, and control panel initialization. You define the requirements; we build it. Website and Application Migration Changing hosting providers is one of those tasks that people dread for good reason. Launch Assist includes advanced site migration for websites and applications moving from an existing host. Reseller customers can also move entire hosting account portfolios over to our servers without managing each account manually. Application Installation and Optimization If your team runs specific software, we install and configure it for performance on your server. Database tuning, caching layers, application-level optimization, security hardening. These are standard parts of what our team handles during an assisted setup. Managed Hosting Consultation If you’re new to managed server environments or scaling your infrastructure for the first time, Launch Assist includes a direct consultation with our Managed Hosting team. They’ll help you understand your environment, identify the right configuration path, and set realistic expectations for what your plan can handle. Platforms Our Team Works With Our system administrators have hands-on experience across a broad range of technologies and content management systems. Launch Assist covers configuration and migration work for major CMS platforms, eCommerce applications, custom-built applications, and standard server software stacks. Which Plans Include Launch Assist? Dedicated Servers Standard and Commercial Class Dedicated Servers include 2 to 4 hours of Launch Assist. These are single-tenant bare metal servers built for businesses with high resource demands, large databases, and traffic that can’t tolerate performance variance. See Plans Managed VPS Hosting All Managed VPS plans include 2 hours of Launch Assist. VPS hosting with Launch Assist is a strong fit for growing businesses, development teams, and digital agencies that want a managed environment without the overhead of a dedicated server. See Plans Managed WordPress Hosting UltraStack 8GB RAM plans and higher include 2 hours of Launch Assist. These plans are built for high-traffic WordPress environments that require dedicated resources and server-level optimization. See Plans Reseller VPS Hosting Reseller VPS plans include 2 hours of Launch Assist, with specific support for migrating existing reseller accounts to InMotion’s infrastructure. This is particularly useful for agencies and hosting resellers consolidating client accounts onto a new platform. See Plans What to Expect After You Sign Up Once your plan is active, contact our Managed Hosting team to schedule your Launch Assist session. Come prepared with a list of your setup requirements: domains, applications, any software you need installed, and your current hosting provider if you’re migrating. The more specific your requests, the more your team can accomplish within the included hours. For needs that go beyond the included time, InMotion Solutions is available at an hourly rate. Dedicated Server customers on Premier Care plans receive one hour of InMotion Solutions time each month as part of their plan. Ready to Get Started? Talk to our team before you buy. We’ll confirm which Launch Assist services apply to your situation and whether your plan’s included hours cover your requirements. Chat Now
