Welcome to Reseller Hosting with InMotion. Your plan includes everything you need to run a web hosting business under your own brand: WHM to create and manage customer accounts, a set number of included cPanel licenses, a free WHMCS billing license, an Enom domain reseller account, dedicated IP addresses, and free SSL for every site you host. This guide walks you through your first 30 days as a reseller in order: getting oriented, building your hosting packages, putting your brand on everything, setting up WHMCS billing, selling domains, moving client sites in, and running the business day to day. New here? Start the setup journey Experienced? Jump to task areas Just looking? Popular articles The Reseller Hosting Journey Seven phases, in the order you’ll actually do them. Start at phase 1 if your account is brand new, or jump in anywhere if you already know where you are. 1 Welcome & Orientation ~20 min Get your bearings across the three panels you’ll work in: your Account Management Panel (AMP) for billing and licenses, WHM for creating and managing customer accounts, and cPanel for the sites themselves. Your plan includes a set number of cPanel accounts (25 to 100 depending on plan), so know your ceiling before you start selling. Logging into AMP Reseller AMP Overview How to Log into WHM How to Log into cPanel 5 Common Reseller Hosting Issues You Can Avoid Getting Support for Your Reseller Account 2 Build Your Hosting Packages ~1 hour Decide what you’re selling before you sell it. Create packages in WHM that define disk space, bandwidth, and features for each tier, then create a cPanel account or two and practice the daily moves: accessing customer cPanels, resetting passwords, and pricing your tiers profitably. Create a Package Within WHM About Pre-Configured Reseller Packages Creating cPanel Accounts for Your Customers How to Access cPanels via Your Reseller WHM Resetting cPanel Passwords in WHM Pricing Your Hosting Packages 3 Brand It as Your Own ~1 hour White-label everything before your first customer signs up, so nothing in cPanel, your URLs, or your emails gives away who hosts the servers. Branding is much easier to get right up front than to retrofit across live customer accounts. White Label Branding: How-to Guide Branding cPanel as a Reseller What Changes When You Brand a Reseller Account? Create a Custom Default Page for cPanel Accounts Branding Your Reseller Hosting Services Building Your Brand as a Web Hosting Reseller 4 Set Up Billing with WHMCS ~2 hours Your free WHMCS license automates signups, invoicing, provisioning, and support tickets. Request the license in AMP, install it, connect it to WHM so new orders create cPanel accounts automatically, then wire up your payment gateway and outgoing mail so invoices actually reach customers. How to Request a WHMCS License in AMP How to Install WHMCS WHMCS General Settings Overview Connecting WHM to WHMCS Creating Hosting Plans in WHMCS and Syncing with WHM How to Configure Mail Settings in WHMCS How to Set Up a Payment Gateway with Authorize.net Branding WHMCS 5 Sell Domains with Enom ~1 hour Your account includes a free Enom domain reseller account, so customers can register domains through you at prices you set. Create the account in AMP, connect it to WHMCS, choose which TLDs you offer, and set your markup. How to Create a New eNomCentral Account in AMP How to Log into eNomCentral What TLDs Can Be Sold Through Enom? Adding Purchasable TLDs in WHMCS How to Edit Domain Prices in eNomCentral How to Register a Domain in eNomCentral eNom Sub-Retail and Sub-Reseller Accounts 6 Move Client Sites In varies Bringing existing clients from another host? Free white-glove migrations are available: generate full cPanel backups at the old host and submit a Website Transfer Request. If you’d rather move sites yourself, these guides cover both cPanel and non-cPanel sources, plus email, databases, and SSLs. Transferring a Website from a cPanel Host Transferring a Website from a Non-cPanel Host How to Migrate Customers to Your Reseller Server How to Migrate Databases into Your Reseller Server How to Move Email Accounts from Another Host Moving SSL Certificates 7 Run the Business Day to Day ongoing The recurring work of a hosting business: keep AutoSSL covering every customer site, watch disk and backup usage on child accounts so one customer can’t crowd out the rest, handle suspensions and spam, and know your growth path to a Reseller VPS before you need it. How to Add Free SSL Certificates to Reseller Accounts How to Suspend and Unsuspend cPanel Accounts Managing Spam for Your Customers Manage Your Server to Avoid Overselling Resources View and Manage Backup Usage on Child Accounts How to Purchase Backup Manager in the AMP Marketplace Growing into a Reseller VPS Browse by Task Area For when you know what you’re looking for. The same articles, organized by topic. Getting Started Logging into AMP Reseller AMP Overview How to Log into WHM How to Log into cPanel Viewing Your Account’s Technical Information in AMP WHM & Customer Accounts Create a Package Within WHM Creating cPanel Accounts for Your Customers How to Access cPanels via Your Reseller WHM Resetting cPanel Passwords in WHM How to Suspend and Unsuspend cPanel Accounts Manage Subaccount Resource Usage After a cPanel Merge Branding & White Label White Label Branding: How-to Guide Branding cPanel as a Reseller Branding WHMCS What Changes When You Brand a Reseller Account? Create a Custom Default Page for cPanel Accounts Branding Your Reseller Hosting Services WHMCS Billing What Is WHMCS? Features and How to Use It How to Request a WHMCS License in AMP How to Install WHMCS WHMCS General Settings Overview Connecting WHM to WHMCS Creating Hosting Plans in WHMCS and Syncing with WHM Creating Promotions and Coupons in WHMCS Payments & Customer Support How to Set Up a Payment Gateway with Authorize.net Pricing Your Hosting Packages Configuring Support Departments in WHMCS Setting Up Email Piping for Support How to Provide Support as a Reseller Domains & Enom How to Create a New eNomCentral Account in AMP How to Log into eNomCentral How to Register a Domain in eNomCentral How to Renew a Domain in eNomCentral How to Edit Domain Prices in eNomCentral Transferring Domain Names to eNom for Resellers What TLDs Can Be Sold Through Enom? How to Update WHOIS in eNomCentral Migrations Transferring a Website from a cPanel Host Transferring a Website from a Non-cPanel Host How to Migrate Customers to Your Reseller Server Migrating Customer Profiles to Your Reseller Account How to Migrate Databases into Your Reseller Server How to Move Email Accounts from Another Host Email How to Create an Email Account Managing Spam for Your Customers SPF, DKIM, DMARC, and PTR Records: Complete Setup Guide How to Configure Mail Settings in WHMCS Setting Up Email Piping for Support SSL, IPs & Security How to Add Free SSL Certificates to Reseller Accounts Moving SSL Certificates Using Dedicated IPs as a Reseller Determining IP Delegations as a Reseller Does Your Site Have Malware? Backups & Resources View and Manage Backup Usage on Child Accounts How to Purchase Backup Manager in the AMP Marketplace The Complete Guide to cPanel Backups Manage Your Server to Avoid Overselling Resources cPanel License Pricing Structure Popular Articles The articles reseller customers turn to most. How to Log into WHMGetting started Creating cPanel Accounts for Your CustomersAccounts Create a Package Within WHMPackages White Label Branding: How-to GuideBranding How to Install WHMCSWHMCS Connecting WHM to WHMCSWHMCS How to Register a Domain in eNomCentralDomains Add Free SSL Certificates to Reseller AccountsSSL Understand the Concepts For decisions, not tasks. Read these before you buy, choose, or plan. What Is Reseller Hosting? How reselling works, what’s included with your subscription, and answers to common questions. Which Reseller Plan Should I Select? How to size your plan against the number of customers you expect to host. Elements of a Reseller Hosting Package The building blocks of a hosting tier and how to combine them into products. What Is WHMCS? Features and How to Use It What the billing platform automates and why nearly every reseller runs it. Sub-Retail vs. Sub-Reseller Enom Accounts The two Enom account types and which one fits how you want to sell domains. How to Market Yourself as a Reseller Positioning, pricing, and finding your first hosting customers. Getting Help When You Need It Our Support Center contains hundreds of articles covering WHM, cPanel, WHMCS, and your reseller account. Can’t find what you need? Contact our Live Support team for expert support from real humans. Chat or call 24/7 Reach our Live Support team any time by chat or phone. Contact support › Open a ticket in AMP Submit account-specific issues from your Account Management Panel. Log into AMP › Community Support Ask a question and get answers from our community and staff. Ask a question › Supporting your customers Where our support ends and yours begins, and how to handle client issues well. Read the guide › More Reseller Hosting Articles White Label Branding – How to GuideManage Your Server to Avoid Overselling Server Resources5 Common Reseller Hosting Issues You Can AvoidHow to update WHOIS in eNomCentralMake Changes to ID Protect (Domain Privacy) in eNomCentraleNom Sub-Retail and Sub-Reseller AccountsHow to Register a Domain in eNomCentralHow to Renew a Domain in eNomCentralTransferring Domain names to eNom for ResellersHow to Edit Domain Prices in eNomCentralHow to Login to eNomCentralInMotion Store Changing to eNomCentralHow to Create a New eNomCentral Account in AMPHow to Manage Reseller Subaccount Resource Usage After a cPanel MergeHow to View and Manage Backup Usage on Child Accounts in cPanelWhat TLDs Can Be Sold Through Enom as a Reseller?What Changes When You Brand a Reseller Account in InMotion Hosting?Which Reseller Plan Should I Select?About Pre-Configured Reseller PackagesHow to Setup Authorize.net12>>
