Welcome to Reseller Hosting with InMotion. Your plan includes everything you need to run a web hosting business under your own brand: WHM to create and manage customer accounts, a set number of included cPanel licenses, a free WHMCS billing license, an Enom domain reseller account, dedicated IP addresses, and free SSL for every site you host.
This guide walks you through your first 30 days as a reseller in order: getting oriented, building your hosting packages, putting your brand on everything, setting up WHMCS billing, selling domains, moving client sites in, and running the business day to day.
The Reseller Hosting Journey
Seven phases, in the order you’ll actually do them. Start at phase 1 if your account is brand new, or jump in anywhere if you already know where you are.
Welcome & Orientation
~20 minGet your bearings across the three panels you’ll work in: your Account Management Panel (AMP) for billing and licenses, WHM for creating and managing customer accounts, and cPanel for the sites themselves. Your plan includes a set number of cPanel accounts (25 to 100 depending on plan), so know your ceiling before you start selling.
Build Your Hosting Packages
~1 hourDecide what you’re selling before you sell it. Create packages in WHM that define disk space, bandwidth, and features for each tier, then create a cPanel account or two and practice the daily moves: accessing customer cPanels, resetting passwords, and pricing your tiers profitably.
Brand It as Your Own
~1 hourWhite-label everything before your first customer signs up, so nothing in cPanel, your URLs, or your emails gives away who hosts the servers. Branding is much easier to get right up front than to retrofit across live customer accounts.
Set Up Billing with WHMCS
~2 hoursYour free WHMCS license automates signups, invoicing, provisioning, and support tickets. Request the license in AMP, install it, connect it to WHM so new orders create cPanel accounts automatically, then wire up your payment gateway and outgoing mail so invoices actually reach customers.
Sell Domains with Enom
~1 hourYour account includes a free Enom domain reseller account, so customers can register domains through you at prices you set. Create the account in AMP, connect it to WHMCS, choose which TLDs you offer, and set your markup.
Move Client Sites In
variesBringing existing clients from another host? Free white-glove migrations are available: generate full cPanel backups at the old host and submit a Website Transfer Request. If you’d rather move sites yourself, these guides cover both cPanel and non-cPanel sources, plus email, databases, and SSLs.
Run the Business Day to Day
ongoingThe recurring work of a hosting business: keep AutoSSL covering every customer site, watch disk and backup usage on child accounts so one customer can’t crowd out the rest, handle suspensions and spam, and know your growth path to a Reseller VPS before you need it.
- How to Add Free SSL Certificates to Reseller Accounts
- How to Suspend and Unsuspend cPanel Accounts
- Managing Spam for Your Customers
- Manage Your Server to Avoid Overselling Resources
- View and Manage Backup Usage on Child Accounts
- How to Purchase Backup Manager in the AMP Marketplace
- Growing into a Reseller VPS
Browse by Task Area
For when you know what you’re looking for. The same articles, organized by topic.
Getting Started
WHM & Customer Accounts
Branding & White Label
WHMCS Billing
Payments & Customer Support
Domains & Enom
- How to Create a New eNomCentral Account in AMP
- How to Log into eNomCentral
- How to Register a Domain in eNomCentral
- How to Renew a Domain in eNomCentral
- How to Edit Domain Prices in eNomCentral
- Transferring Domain Names to eNom for Resellers
- What TLDs Can Be Sold Through Enom?
- How to Update WHOIS in eNomCentral
Migrations
SSL, IPs & Security
Popular Articles
The articles reseller customers turn to most.
- How to Log into WHMGetting started
- Creating cPanel Accounts for Your CustomersAccounts
- Create a Package Within WHMPackages
- White Label Branding: How-to GuideBranding
- How to Install WHMCSWHMCS
- Connecting WHM to WHMCSWHMCS
- How to Register a Domain in eNomCentralDomains
- Add Free SSL Certificates to Reseller AccountsSSL
Understand the Concepts
For decisions, not tasks. Read these before you buy, choose, or plan.
How reselling works, what’s included with your subscription, and answers to common questions.
How to size your plan against the number of customers you expect to host.
The building blocks of a hosting tier and how to combine them into products.
What the billing platform automates and why nearly every reseller runs it.
The two Enom account types and which one fits how you want to sell domains.
Positioning, pricing, and finding your first hosting customers.
Getting Help When You Need It
Our Support Center contains hundreds of articles covering WHM, cPanel, WHMCS, and your reseller account. Can’t find what you need? Contact our Live Support team for expert support from real humans.
Open a ticket in AMP
Submit account-specific issues from your Account Management Panel.
Log into AMP ›Supporting your customers
Where our support ends and yours begins, and how to handle client issues well.
Read the guide ›More Reseller Hosting Articles
- White Label Branding – How to Guide
- Manage Your Server to Avoid Overselling Server Resources
- 5 Common Reseller Hosting Issues You Can Avoid
- How to update WHOIS in eNomCentral
- Make Changes to ID Protect (Domain Privacy) in eNomCentral
- eNom Sub-Retail and Sub-Reseller Accounts
- How to Register a Domain in eNomCentral
- How to Renew a Domain in eNomCentral
- Transferring Domain names to eNom for Resellers
- How to Edit Domain Prices in eNomCentral
- How to Login to eNomCentral
- InMotion Store Changing to eNomCentral
- How to Create a New eNomCentral Account in AMP
- How to Manage Reseller Subaccount Resource Usage After a cPanel Merge
- How to View and Manage Backup Usage on Child Accounts in cPanel
- What TLDs Can Be Sold Through Enom as a Reseller?
- What Changes When You Brand a Reseller Account in InMotion Hosting?
- Which Reseller Plan Should I Select?
- About Pre-Configured Reseller Packages
- How to Setup Authorize.net