How to Find Your Server Shared IP Address in cPanel

At times you may need the IP address of your Shared Hosting server. This information is contained in cPanel. You can easily find this information by logging into cPanel. Please see our education channel for more information about cPanel.

Viewing Your Shared IP Address

  1. Log into cPanel.
  2. Click on Server information
    On the right side pane, click on the link labeled Server Information.
  3. Server info page
    Scroll down to find the Shared IP Address.

The IP address listed in the Server Information page is the Shared IP Address of the server you are on. If you need further assistance please feel free to ask a question on our Customer Community Support Center.

Thoughts on “How to Find Your Server Shared IP Address in cPanel

  • Hi, last night I was trying to change the temp. url into the real one and probably did some mistake. Now I’m not able to enter my WP interface and I’m getting a 403 error or a blank screen… Please help me!!! 

  • I’ve the following code, which I am using for my android app. 









    Previously the hostname was written clearly. Now I am using cPanel and can’t figure out what value should be givn to $host variable.

  • How do I access my site using just the IP. I don’t want to change the bameservers until I have migrated WordPress.

  • i have my cpanel password ,i used to open cpanel using

    But my friend access my cpanel using diffrent password using some ip address, he used to open this account with his password and i have my diffrent password.

    is it possible to access like this.


    please guide me as soon as possible

    thank You, 

  • I changed my layout to x3 and the shared ip address is not listed on cpanel under expand stats. Any help as to why that might be?

    • Hello Bryan,

      That is quite unusual. If you have a custom server setup, you may not have a shared IP.

      If you are hosted on our servers, I recommend contacting Live Support so they can test your specific account.

      Thank you,

  • Hello,
     I am having an issue. My website shows to be hosted on a domain in cpanel, but when I try to connect to fillezilla to the domain name, it shows a different ip address. Also, when I ping the url, it displays a different ip address than the one from the domain address.
    What could be the problem? The ip address it shows is not from my server. 
    Thank you in advance. 

    • Hello Cristina,

      Thank you for contacting us. I looked at your domain’s Nameservers, and they are pointed to Cloudflare.

      In this case I recommend using your “server name” instead of your domain, since it it routed through a 3rd party site. You can view your server name in your cPanel stats.

      Thank you,

    • Hello Bibek,

      Thank you for contacting us. I checked your cPanel, and it is not showing because you changed the default theme.

      You can still view your shared IP address by clicking the drop-down box below Switch Theme, and select x3.

      Thank you,

    • Hello Darwin,

      Sorry for the problem that you’re having. Unfortunately, your question is very vague. “Why is my website not pulling sometimes?” Are you referring to not being able to get into your website? Do you have another problem? This article is about finding your Shared IP address. If you’re referring to another issue, please post a question in the appropriate area or as a comment under the article associated with your problem.

      Kindest regards,
      Arnel C.

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