Can't login to Support Chat

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mabehr
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Tried about a dozen times but after a long delay the Support Chat window says "You have been disconnected"
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johnpaulb-imhs1
Hello mabehr, Thank you for contacting us. Sorry to hear you are having trouble contacting Support over chat. To help troubleshoot the issue, please respond with some additional information such as the browser, and operating system you are using. Also, feel free to contact Live Support via email Ticket, or telephone. If you have any further questions, feel free to post them below. Thank you, John-Paul