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Answered

Why is my site showing "not secure"

Cyrena 1 week ago in Technical Support / Security updated 1 week ago 2

When I navigate to my site, stillwaterssolutions.com, it is showing as "not secure". I show the ssl is active on my account, why is this happening?

Thank you.

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Answered

Installing SSL for VPS Hosting

Tony TerBorg 2 weeks ago in Technical Support / Security updated by John-Paul B (Content Marketing Coordinator) 2 weeks ago 1

I had purchased a VPS Hosting pl,an a few months back for a client. I am getting ready to launch the site and need to get the SSL Cert installed. I was told when I purchased the hosting that an SSL was included. I am not sure though with InMotion how to access and attach it to the hosting. Can you point me to the step-by-step on this?

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Answered

How do I delete a custom SSL certificate and start using AutoSSL

staylor 2 weeks ago in Technical Support / Security updated by John-Paul B (Content Marketing Coordinator) 2 weeks ago 1

I had purchased a Comodo SSL Cert for WineTastingGuide.com in the past, now I want to use AutoSSL. However, I can't seem to delete the Comodo SSL cert, which means I can't use AutoSSL. What do I need to do the get this corrected?

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Answered

How Do I Install an SSL Certificate for All My Websites?

filmssolutions 1 month ago in Technical Support / Security updated by Carlos D (Content Marketing Coordinator) 1 month ago 3

Hello I have more than 1 website and i would like them all to be protected, if a bought a dedicated SSL for my root can all website be protected.. i'm not a resaler, i just have more then 1 website..  Thanks

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Answered

How Do I Obtain a Written Agreement for Processing Cardholder Data?

don_labriola 1 month ago in Technical Support / Security updated by Carlos D (Content Marketing Coordinator) 1 month ago 1

PCI compliance: do you have a standard service agreement statement to answer 12.8.2 Is a written agreement maintained that includes an acknowledgement that the service providers are responsible


Inmotion hosting. I have a vps, passing all scans. I am looking for your standard security boiler plate to have on hand in response to this question. 

12.8.2

Is a written agreement maintained that includes an acknowledgement that the service providers are responsible for the security of cardholder data the service providers possess or otherwise store, process, or transmit on behalf of the customer, or to the extent that they could impact the security of the customer's cardholder data environment?

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Answered

I need to find out who is accessing my account?

colin 1 month ago in Technical Support / Security updated by John-Paul B (Content Marketing Coordinator) 1 month ago 1

There must be another user I am not aware of,, they keep taking down the website???

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Answered

How Do I Install an SSL from GoDaddy for My Client?

nico.exelsa 2 months ago in Technical Support / Security updated by Carlos D (Content Marketing Coordinator) 2 months ago 1

Client bought ssl certificate on godaddy, wants to import it with a plugin on wordpress and it shows error stating the server is not compatible.

Client bought ssl certificate on godaddy, wants to import it with a plugin on wordpress and it shows error stating the server is not compatible. Are there any further steps that my client has to do? Does the ssl certificate has to be imported manually from CPane?