Welcome to the InMotion Hosting
Community!

Ask questions, search for answers, and connect with community members from around the globe! Our forums are open 24/7/365, however, our dedicated InMotion Hosting Community Team monitors questions between 9 am - 5 pm ET, Monday - Friday!


We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed. 

0
Answered

Phishing URLs on Shared Server Causing Blacklisting of my IP

InMotionFans 4 years ago in Other / Blacklist Check 0
Hello, having some troubles and hoping for some support on this issue. Our IM shared server has been blacklisted by a few Blacklists including SORBS, Spamhaus, etc. I know I need to contact the Blacklists individually with de-listing requests. But so far I've had mixed luck, since the Blacklist threshold has been exceeded by the amount of spam generating from these nasty URLs. Is there some way you can shut these sites down, so we can remove the blacklist? Surely it would be in your best interests too. Here's a link to a Spamhaus report which includes links to the bad sites on our IM server. https://www.spamhaus.org/query/ip/192.145.239.35
0
Answered

WAN IP address blocked?

lcarter 4 years ago in Other / Blacklist Check 0
I called into support last week and I was told that my public ip address was not being blocked by you guys and to check with my firewall and isp. I did a tracert and I was able to go beyond my isp, but along the way it stopped. After changing my wan ip to another available ip, I was able to get back to my websites that are hosted by Inmotion. Here are the results of my 2 tracert that I preformed. The date is listed above each on.

2/14/17

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

H:\>tracert main.jeffcityschools.org

Tracing route to main.jeffcityschools.org [66.117.3.248]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.10.1.1
2 <1 ms <1 ms <1 ms 10.10.255.1
3 <1 ms <1 ms <1 ms 168.8.116.1
4 3 ms 2 ms 3 ms 172.16.46.198
5 4 ms 2 ms 3 ms 198.72.65.133
6 3 ms 3 ms 3 ms be4375.ccr41.atl04.atlas.cogentco.com [38.122.46
.13]
7 2 ms 2 ms 2 ms level3.atl04.atlas.cogentco.com [154.54.12.138]

8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

2/21/17

Tracing route to main.jeffcityschools.org [66.117.3.248]
over a maximum of 30 hops:

1 <1 ms 18 ms <1 ms 10.4.0.1
2 <1 ms <1 ms <1 ms 10.10.255.1
3 <1 ms <1 ms <1 ms 168.8.116.1
4 2 ms 2 ms 2 ms 172.16.46.198
5 3 ms 3 ms 2 ms 198.72.65.133
6 3 ms 3 ms 2 ms be4375.ccr41.atl04.atlas.cogentco.com [38.122.46
.13]
7 2 ms 2 ms 2 ms level3.atl04.atlas.cogentco.com [154.54.12.138]

8 * * * Request timed out.
9 54 ms 52 ms 52 ms cr1.lax1.us.packetexchange.net [4.71.136.2]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 52 ms 52 ms 52 ms ld128.inmotionhosting.com [66.117.3.248]

Trace complete.
This appears to be the hop that is giving me the issue.
9 54 ms 52 ms 52 ms cr1.lax1.us.packetexchange.net [4.71.136.2]

I would assume that I was getting blocked by them, but I have no idea why. I've called and they said that I have to talk to my hosting company. I even tried changing my wan ip address back to my original one a few days later and the original ip is still blocked. Any rhyme or reason for this?
0
Answered

why does webmail address appear on phishing risk website?

InMotionFans 4 years ago in Other / Blacklist Check 0
www.secure207.inmotionhosting.com appears on hpHosts as a site associated with a high risk of phishing - see: http://hosts-file.net/?s=secure207.inmotionhosting.com
Why has this entry been made and what are the risks of phishing while using this address to check webmail?
0
Answered

SpamCannibal Listing - Need Help

mwmconsulting 4 years ago in Other / Blacklist Check 0
My server is currently listed on the SpamCannibal blocklist:

http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3amwmconsulting.biz&run=toolpage#

http://www.spamcannibal.org/

When looking up the listing in SpamCannibal for my server's IP address (205.134.253.222), it says:


Click for WhoisIP: 205.134.253.222 US
vps14839.inmotionhosting.com
United States
spam source, anonymous/un-named IP
see:
205.134.253.141

I cannot figure out why my server would be listed or why it would be associated with the IP 205.134.253.141. I also don't see that my server is or has been sending out spam emails.

Are you able to help? I have some clients who are complaining since the emails they are sending are being blocked due to this listing.

Thank you!

Matthew
0
Answered

My IP is blacklisted by SPAMCOP and my mail not delivered

InMotionFans 4 years ago in Other / Blacklist Check 0
https://www.spamcop.net/w3m?action=blcheck&ip=70.39.248.243

This cannot be because of anything I did. I NEVER sent any unsollicted mail and now cannot reply to client's email. Can you please let me know how this is possible ?
Thanks,
Diana
0
Answered

Attempted access from IP address

furilla 5 years ago in Other / Blacklist Check 0
there is an IP address attempting to access my website. Is there anything i can do to protect the site. The attempt is coming from 185.56.82.14 in the Netherlands.
0
Answered

Help to solve spam problem

InMotionFans 5 years ago in Other / Blacklist Check 0
the mails for the domain persianasdemonterrey.com are going to spam folder, the ip is blacklisted 192.145.239.26 and we sees the next result in webpage, can you help us to solve this...

Forward DNS for res174.servconfig.com is: 74.124.203.37

WARNING: Forward-DNS does NOT match Reverse-DNS.
DNS is INCONSISTENT.
Please request your Admin or Provider to fix this.
0
Answered

Why is our email bouncing

InMotionFans 5 years ago in Other / Blacklist Check 0
Could not deliver message to the following recipient(s): Failed Recipient: robin.nadeau@raymarine.com Reason: Remote host said: 554 esa1.raymarine.iphmx.com Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means. -- The header and top 20 lines of the message follows -- Received: from termm (99-194-139-243.dyn.centurytel.net [99.194.139.243]) by mail.gulfnetwork.com with SMTP; Mon, 13 Jul 2015 16:13:19 -0500 From: "Chris Price" To: "'Nadeau, Robin'" , References: In-Reply-To: Subject: RE: TEST Date: Mon, 13 Jul 2015 16:13:15 -0500 Message-ID: <00a701d0bdb0$bc3de0d0$34b9a270$@com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_00A8_01D0BD86.D367D8D0" X-Mailer: Microsoft Office Outlook 12.0 Thread-Index: AdC9rWkPk9CzBJnGQ6WpH0M5e/urMAAAx+Pg Content-Language: en-us
0
Answered

554 Relay Access Denied - psmtp

InMotionFans 6 years ago in Other / Blacklist Check 0
All incoming e-mail is rejected from domain name maneit.com. Out going e-mail from this domain is routed correctly. Need to solve this issues....
0
Answered

Cannot hit the website or ping the website server.

InMotionFans 6 years ago in Other / Blacklist Check 0
Hi,

I cannot hit or open our website from within the company network. We were able to hit it just fine few days ago. Externally, everything is fine, is my ip address blocked from accessing the server/Website?