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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

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Answered

Required field in profile

I am planning on adding a new field to the Moodle user profile page and it will be set to be a required field for new registrants. Will this have any affect to users who are currently in the database? I learned the hard way when I first disabled PayPal on a class and lost all the participants who registered using PayPal. Did find a work-a-round.. I just don't want to lose anyone who previously enrolled because they don't have the new item in their profile. Thanks.
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Answered

moodle site resource problems when 25+ users sign in

We have 4 moodle installations (3.3 and 3.4) on a Pro Plan and were running into a resource crunch when more number of users signed in. Since then we have moved to VPS.

We need to have the ability to support around 100 concurrent moodle users at this time. I had thought that the Pro Plan will be sufficient. Inmotion sales person had assured me that we could probably support even 1000 users when I had asked these questions at the time of subscribing.

Now we have had this problem TWICE where schools lost use of moodle because the site became unresponsive in the midst of a class. Had many angry users... and do not want ever to have a repeat.

Thanks and Regards,
Raman
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Answered

Correct Hosting Plan for Moodle

We have 4 moodle installations (ver 3.3 and 3.4) under a shared (pro) hosting plan. Each is for a separate group of users (separate campus) and there are 25-30 users for each. This morning moodle became very slow and then unresponsive for one of the campuses after about 25 students had logged in and as more tried to log in.

The site had run into CPU resource constraint.

I guess I need to upgrade and need help to decide what plan to upgrade to. Please HELP. This is URGENT.

Thanks. Raman
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Answered

Is there a way to bypass Moodle admin password on the moodle site?

We have been experiencing this issue and no one appears to be able to log in. It seems it has trust issue with the domain. My main concern is that at least one administrator account can log in by bypassing the log in credentials so that we can set up classes on Moodle. Thanks!
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Answered

We cannot login to Moodle account

Our Moodle version is 5+yrs old and we cannot login anymore to even update the version. How can we access our account--I am the admin and cannot login to make changes/update the software version or have students access the courses.
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Answered

Correct path to install SCORM files to Moodle

The direction to install SCORM files to Moodle is confusing. It says to open moodledata folder and then repository folder to install. The moodledata folder is empty, but there is a repository folder further down the hierarchy. Could someone please explain the correct path?
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Answered

Moodle 3.1 LDAP Redirect Error

Hi. We upgraded our college Moodle to 3.1. We run a Windows AD network and users (students) are imported automatically via LDAP enrolments. When logging into the VLE, an error appears:

"Notice: Undefined index: info in /var/www/html/enrol/ldap/lib.php on line 196
Skip to main content
This page should automatically redirect. If nothing is happening please use the continue link below.
(Continue)
Error output, so disabling automatic redirect."

If you press continue manually, it takes you to the home page and you're logged in successfully. What is going on here?
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Answered

Moodle version available in Softaculous

I'n cannot find which Moodle version is available in Inmotion through Softaculous.
How can I know the versiones I could install, before buying?
Enrique
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Answered

Moodle package upload problem?

Hi

Whenever I upload a package for a quiz in moodle a "Error connecting to the server" always appear when the progress bar is at 100%. And I'm pretty sure it's a server side thing since I've tested to upload the same file to my localhost copy of moodle.

Thanks.
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Answered

error 500 internal server error

I was triyng o install Ica Atom ver. 2.2, and I did'nt finish the installation.
My Moodle Plataform does not work