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+3
Answered

How can I opt out of backup manager?

Uriel G 6 months ago in Customer Service / Addon Product updated by Carlos D (Content Marketing Coordinator) 6 months ago 3

I got a notification that I'm in a backup manager free trial, and after that I'll be charged in automatic, but as it is not a service I use I'm not interested in paying the fee.

How can I remove the service from my account?

Regards.

Answer

If you feel that you do not want the added protection the Backup Manager affords you, you can simply cancel the service anytime within the first 90 days of your trial by logging into your Account Management Panel and selecting the My Subscriptions option. It's that easy.

0
Answered

NEVER sign people up for paid services without EXPRESSED CONSENT

Beckfield 3 months ago in Customer Service / Addon Product updated by Carlos D (Content Marketing Coordinator) 3 months ago 1

I am appalled and incensed that InMotion has the unethical audacity to sign people up for a paid service without their expressed consent.  I will NOT pay for Backup Manager, and I'm beginning the search for an ethical hosting company to move my account to.

I know I can end the trial myself, but to drive the point home, I demand that InMotion removes it from my account.