Welcome to the InMotion Hosting
Community!

Ask questions, search for answers, and connect with community members from around the globe! Our forums are open 24/7/365, however, our dedicated InMotion Hosting Community Team monitors questions between 9 am - 5 pm ET, Monday - Friday!


We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed. 

0
Answered

Getting 500 Error on Magento 2 website. It works fine on other servers but on the VPS I have purchased it gives the error. Please help!

Syed Hussain 5 months ago in Ecommerce / Magento updated by Stormy Scott (Content Marketing Coordinator) 5 months ago 1

Getting 500 Error on Magento 2 website. It works fine on other servers but on the VPS I have purchased it gives the error. Please help!

0
Answered

404 error on CSS/JS resources for magento store

davidelias16 1 year ago in Ecommerce / Magento 0
Upon migrating my magento store over (files, database and cron jobs) to here. I am getting a 404 error on the css and javascript resources fetched from the server. I have tried many of the solutions online, such as file permissions, changing the .htaccess file, memory, etc. The only thing I couldn't do was change the chown on the files (chown -R : .) as I do not know the web server group and even if I did I doubt that it would let me. If you can help me with this it would be greatly appreciated.
0
Answered

How to Increase site speed in Megento CMS

SEalgorithm 2 years ago in Ecommerce / Magento 0
I am running an E-commerce site with Megento. My site speed is very low, how can i increase my site speed ?
0
Answered

Magento 2 server setup

fiedler 3 years ago in Ecommerce / Magento 0
What needs to be done to set up a VPS server for Magento 2?
0
Answered

USPS Option does Not Show in Magento 2

livingadream 3 years ago in Ecommerce / Magento 0
Data is being returned from the API as I can see it in the debug log but nothing is visible in the estimated shipping section of the cart except the "This shipping method is currently unavailable" message. Same for checkout (same unavailable message). A direct call to the USPS API through a browser is successful. The UPS shipping option works.
0
Answered

Magento 2 PHP Memory Limit

pfountain@twc.com 3 years ago in Ecommerce / Magento 0
When I run a readiness check for a module upgrade on my Magento 2 site, I receive the error "Your current PHP memory limit is 512M. Magento 2 requires it to be set to 756M or more.". I have updated my php.ini file memory limit to 756M and also added the recursive setting in the .htaccess file at the same level. suPHP_ConfigPath /home/founta26/public_html Even after these updates, I am still receiving the 512M memory limit error in Magento 2. Please advise.
0
Answered

Magento 2.0 Cron Jobs

pfountain@twc.com 3 years ago in Ecommerce / Magento 0
Installed Magento 2 using Softaculous. Seeing the following system message:
One or more indexers are invalid. Make sure your Magento cron job is running.
When I check cron job logs, I see the following entry over and over:
bin/magento must be run as a CLI applicationX-Powered-By: PHP/7.0.22
Content-type: text/html; charset=utf-8

Until I get the cron jobs fixed, I cannot install any additional modules. Please advise. All assistance will be greatly appreciated.
0
Answered

How to edit website menu

InMotionFans 3 years ago in Ecommerce / Magento 0
Hi, could someone please advise how to edit a custom menu on my website please? I need to remove a word from the product name asap. I can edit all the pages and categories in the back end magento admin etc but after Googling it i think i need to access the PHP files? I have no idea how to find any code, can someone please help?

My web developer is out the country so I am picking this up. Thank you!
0
Answered

can't “rewrite_module” and restart the server

InMotionFans 3 years ago in Ecommerce / Magento 0
Hello, I'm trying to enable rewrite_module for my magento 2 website and restart the server. I contacted the technical support and they told me to post my problem here.

I get a 404 error here http://a.engedny.com/pub/static/frontend/Engedny/theme762/en_US/css/theme-styles.css 404 not found error when file is exist on correct path with right permission.
Please help me as my developer is trying to fix this during the day. But he simply needs to enable this module and restart the server.

Thank you
0
Answered

Migrating Magento 2 to existing server

InMotionFans 3 years ago in Ecommerce / Magento 0
Good morning.

We are a website design firm and we recently uploaded a Magento 2 site to a clients server. Performance is abysmal and I am wondering if support has any suggestions on server side settings/installations that would help get this site running better? The site works, it is just really slow.

Server has no load and has free memory. I/O isn't an issue and the database performance appears to be OK.

Before I dive really deep into figure out what is going on I wanted to know if there are any suggestions or requirements to run Magento 2 on this setup.

Thank you.