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Forwarding emails are all going to the spam folder. Different email hosts, ie...gmail, outlook, etc.. even when marked not spam.
Hello Dawnzella Gearhart,
Thank you for your question regarding forwarded emails going to the spam folder in error. I recommend reviewing the following guide that outlines why this occurs and how to resolve the issue:
Please let us know if you have any further questions, we are happy to help.
I use Box Trapper on my primary email account. Today it is allowing all email to pass through. This includes email that is NOT on my whitelist and IS on my ignore list. I verified the issue by adding my Gmail account to my blacklist then sending an email from my gmail to my primary account. The email successfully passed Box Trapper and I did not receive the automatic blacklist response.
I have verified Box Trapper is enabled in the control panel. I disabled it, then re-enabled it and the issue persists. The Box Trapper log does not show any activity at all for today, but it does show activity for yesterday. I used the Box Trapper queue just last night so I know it's only been 12 hours or less since this issue started.
In the meantime I turned on Spam Assassin, but with the volume of Spam I get I prefer Box Trapper.
Any help is appreciated.
How do I access the account level spam folder to view or validate the filter level for better control?
Thank you for your assistance.
I have read that i need to have access to the apache files to put in a script that will automatically update my .htaccess every week with the new tor exit nodes.
How can i do this on my shared hosting account?
How do I rectify / prevent this ?
I've tried Account Level Filtering with both ".top" and "top" -- and they still pour in! I've tried turning on Spam Assassin and told it to block those TLDs across all my email addresses. Spam Assassin apparently just stuffs emails from UN-blocked TLDs with a ton of crap (that confuses the heck out of my 92-yr-old mother!) and it still lets all the "blocked" TLDs walk right into my inboxes!
I want absolutely positively NO emails from the TLDs: .top, .science, and .review. I've tried everything I can think of! What am I doing wrong?! PLEASE help! (As you can probably tell, I'm at my wit's end!)
(Yes, I know all the "why you shouldn't block a TLD" comments: Do. Not. CARE. Want them to go away forever! Any decent company that wants my attention is NOT use those spam TLDs.)
Customer support service by UserEcho