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  1. Forum: Community Support
  2. Email
  3. Email Client Setup
Answer
Ronnie H. (Content Marketing Coordinator) 2 weeks ago

There is, yes! There are two standard ways to set up an email client: IMAP and POP3. 


IMAP is the one that 'syncs' email across your devices. It's usually more popular these days, so most guides describe enabling it by default. POP3 is the other format that behaves as you describe. 

When you configure your email, make sure that you use the 'POP3' configuration. The main difference is the port numbers-- The Incoming Port will be 995 for POP3 (as opposed to the standard 993 for IMAP). 

As always, please test it once it is set up, but that should allow you to delete email from your phone without having any effect on the server!

Answer
Ronnie H. (Content Marketing Coordinator) 4 weeks ago

Hi Michael! I looked this up in Apple documentation/forums and it seems to be a common problem after recent updates. 

As a preliminary, please make sure you are using IMAP as POP3 does not have push as an option.

First, please try going to:
Settings > Password & Accounts > Fetch New Data > iCloud

This is just to be sure that Push is selected as an option.

If that does not present Push as an option, for the time being I would suggest using Fetch at what seems like an appropriate interval and following up in Apple specific support, though based on what I'm reading it may not be resolved until the next update. We aren't Apple specialists, though, so I would encourage you to check their support as well. I hope that helps though!

Answer
Alyssa K 1 month ago

Hello Roy, 

Thank you for your question regarding Outlook 2007. Unfortunately, this software is not something we are able to support, so our ability to troubleshoot is limited. It is likely that there is a setting in the program that opts to temporarily remove deleted emails as opposed to permanent deletion. 


Best Regards. 
Alyssa K. 

0
Answered

Can I migrate some of the email addresses to O365, and not others?

anto.vagliente 2 months ago in Email / Email Client Setup • updated by Arnel C (Content Marketing Coordinator) 2 months ago • 1

We have about 10 email accounts set up with inmotion hosting, of which I would need to migrate only 2, to be managed by Office 365. This is because only 2 employees need to use the microsoft 365 services. Is this possible? can I leave 8 email accounts to be managed by inmotion, and have 2 with Microsoft 365? thanks

0
Answered

Export OLD Outlook PST

Luis Garza 3 months ago in Email / Email Client Setup • updated by Stormy Scott (Content Marketing Coordinator) 3 months ago • 1

I do have a PST from the old domain and i still need info from that PST. Is there any way to export my old PST into an email account from my new domain?

0
Answered

where did the webmail autoload option go

sehjak 3 years ago in Email / Email Client Setup • 0
When logging in to webmail, there used to be an option to change which client autoloads. Where is that option now?
0
Answered

Which email "account" should I use or set up?

InMotionFans 4 years ago in Email / Email Client Setup • 0
I have a paid-for subscription private email account (2 mailboxes) through my domain registrar (Namecheap.com) that accompanies the domain I purchased through them (e.g. admin@mydomain.com and Dave@mydomain.com). I also just purchased hosting for my website through InMotion. My webiste is currently on my localhost so neither it nor the email addresses are "live." In reviewing the materials for getting started with InMotion, I came across the Email set up in cPanel. My question is, how do I handle this? Do I set up a new email account through cPanel...do I incorporate my existing email addresses from Namecheap...if so, how...what should I do to set up my email accounts? What is the difference between what I set up through InMotion and what is part of the package I purchased through Namecheap? I'm confused.

Thanks for your help,
Dave
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Answered

Email setup in MS Outlook 2016 (Mac)

InMotionFans 4 years ago in Email / Email Client Setup • 0
Hello dears;

I am using mac and I have MS Outlook 2016 installed on my machine.

Could you please share the instructions on how to setup the email client for MS Outlook 2016 mac version?

Thanks
0
Answered

incoming server/ outgoing server

InMotionFans 4 years ago in Email / Email Client Setup • 0
to get an emails in my outlook I need incoming and outgoing server information. how to get that information
0
Answered

Outlook 2016 receive problem

design2016 4 years ago in Email / Email Client Setup • 0
I started with one email account and set it up on Outlook 2016. After some tweaking it works perfectly. Months later I'm trying to set up another email account in Outlook 2016 but it won't receive the emails and I don't remember what tweaks I used. All the Outlook settings match in both accounts. It will send out emails but won't receive, however, when I check my webmail the emails are sitting there waiting to be downloaded into Outlook. I am using IMAP with all the same settings on both accounts.


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