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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

FTP password change

Answer
Alyssa K 4 weeks ago

Hello Linda,

Thank you for your question regarding cPanel and Webmail login. Unfortunately, without additional information regarding any error messages you may be receiving, it is difficult for me to determine why you are not able to login. It is possible that your account has been suspended by our administrators or there may be a temporary issue with your connection to the server. For direct assistance with your cPanel and Webmail login I recommend contacting our 24/7 Technical Support team by calling 888.321.HOST(4678) or by starting a chat session via your Account Management Panel.

Please let us know if you have any further questions, we are happy to help.

Best Regards, 

Alyssa K 

0
Answered

PHP.INI setting -

Dan420 2 months ago in Technical Support / cPanel updated by Stormy Scott (Content Marketing Coordinator) 1 month ago 3

wplms requires a different timeout max execution time and there is no php.ini available anywhere.

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Answered

cPanel link not working

anna.hovhannisyan 3 months ago in Technical Support / cPanel updated by Arnel C (Content Marketing Coordinator) 2 months ago 1

cpanel just opens an epty page

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Answered

Website traffic analytics availability?

1 3 months ago in Technical Support / cPanel updated 3 months ago 2

How do I ascertain whether our hosting service includes/provides analytics of the traffic on the website?

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Answered

dont have optimize website though i enabled it in WHM package and feature list

Sam Timalsina 4 months ago in cPanel / WHM updated by Stormy Scott (Content Marketing Coordinator) 4 months ago 2

I have a VPS package, but in my cpanel i dont have optimize website though i enabled it in WHM package and feature list

Answer

Hi Sam, 


I'm happy we were able to help! 


Kindest regards,

Stormy

0
Answered

Out of disk space

waterspotteam 5 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 5 months ago 1

The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition.could you guys please help us