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It's time to get an answer! Our InMotion Hosting Customer Community Team monitors all questions asked between 9am - 6pm ET, Monday - Friday!

Be sure to be specific with your question. The more details you can provide, the better the answers will be. If you're having a problem, please include steps that we can take to replicate the problem.


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Answered

Hi. I accidentally deleted all my file path for my website. How do I recover them?

Andrew Doan 1 week ago in Technical Support / cPanel updated by John-Paul B (Content Marketing Coordinator) 6 days ago 1

I am new to building website and was playing around with ftp and accidentally deleted all the folders to make my website work.  How do I recover them?

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Answered

Unable to open email settings

securidirect 3 weeks ago in Technical Support / cPanel updated by Chris M (Content Marketing Coordinator) 3 weeks ago 1

I am unable to open the Add/Edit email. Can you please help?

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Answered

Upgrading server

Spencer 1 month ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 1 month ago 1
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Answered

My cpanel does not contain the multi PHP link so I do not know how to update PHP. Pls advise

Matt Selbie 1 month ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 1 month ago 1

My cpanel does not contain the multi PHP link you advised (https://www.inmotionhosting.com/support/edu/cpanel-edu/how-to-change-php-versions-using-multiphp-manager) so I do not know how to update PHP. Pls advise

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Answered

Gzip/Deflate not working with JS & CSS

kemendi.thomas 2 months ago in Technical Support / cPanel updated by Carlos D (Content Marketing Coordinator) 2 months ago 1

Dear Support,

I have a new VPS and I Setup everything but GZIP and Deflate modules are not working with JS and CSS files.

What can I do?

In Cpanel I don have Website optimize menu point.

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Answered

How Do I Open My cPanel?

Sujit Singh 2 months ago in Technical Support / cPanel updated by Carlos D (Content Marketing Coordinator) 2 months ago 1

my cpanel is not open

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Answered

How Do I Sync My InMotion Calendar to My iPhone?

support 2 months ago in Technical Support / cPanel updated by Carlos D (Content Marketing Coordinator) 2 months ago 1

how to sync Inmotion calendar to Iphone

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Answered

Hello, I need help on redirecting my site's domain.

Sserwadda 3 months ago in Technical Support / cPanel updated by Carlos D (Content Marketing Coordinator) 3 months ago 1

Whenever I try, this below is the response I get.

There was an error adding the redirect.

You cannot redirect "my.domain.name\.com\ " to "http://www.my.domain.name.com" as this will cause a redirection loop because "/home/bulamugroup/public_html" is the document root of one of your domains.


The site is built with wordpress and has subdomains that I all want redirected to a different server. I'll be grateful.

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Answered

How do I change the default page for new accounts, suspensions, etc on my VPS-1000 server?

Jenni 3 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 3 months ago 1

How do I change the default page for new accounts, suspensions, etc on my VPS-1000 server?  For instance the page suspension has text about inmotion hosting and nothing whatsoever about my business, my number, my email, etc.  I don't see how you guys can even help anyone who I have suspended so I need to change all of these default pages so I can deal with my web development clients' hosting myself.

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Answered

How do I give my tech team access to my account?

Nicholas Fahey 3 months ago in Technical Support / cPanel updated by Arnel C (Content Marketing Coordinator) 3 months ago 1

How do I give my tech team access to my account?