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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

FTP+DNS+meine Domain

muhammed.designer 2 days ago in cPanel / WHM updated by Alyssa K 1 day ago 1

Hi,

I recently spoke to you about support chat because of the following problem,

- First problem, I can not use my FTP access (I always get an error message when Filezila that the connection has failed.

- 2 Problem, I can only find my domain orient4Hosting.com in AMP, but not in WHM, e.g. Make a cPanel Account a Demo or Vanity nameservers.

Answer
Alyssa K 1 day ago

Hello muhammed.designer, 

Thank you for your question regarding FTP and domain name management. You may need to create the cPanel account for that domain via the following instructions:

https://www.inmotionhosting.com/support/edu/cpanel/create-cpanel-accounts-in-whm/

In regards to the FTP issue, it is possible that there is an issue with the settings you are using to connect to server. I recommend using the server IP to connect instead of the domain name. Please see the following page for more information about FTP connections:

https://www.inmotionhosting.com/support/website/ftp/getting-started-guide/

Best Regards, 

Alyssa K. 

0
Answered

dont have optimize website though i enabled it in WHM package and feature list

Sam Timalsina 6 months ago in cPanel / WHM updated by Stormy Scott (Content Marketing Coordinator) 6 months ago 2

I have a VPS package, but in my cpanel i dont have optimize website though i enabled it in WHM package and feature list

Answer

Hi Sam, 


I'm happy we were able to help! 


Kindest regards,

Stormy

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Answered

Out of disk space

waterspotteam 7 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 7 months ago 1

The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition.could you guys please help us

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Answered

Upgrading server

Spencer 9 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 9 months ago 1
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Answered

My cpanel does not contain the multi PHP link so I do not know how to update PHP. Pls advise

Matt Selbie 9 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 9 months ago 1

My cpanel does not contain the multi PHP link you advised (https://www.inmotionhosting.com/support/edu/cpanel-edu/how-to-change-php-versions-using-multiphp-manager) so I do not know how to update PHP. Pls advise

0
Answered

How do I change the default page for new accounts, suspensions, etc on my VPS-1000 server?

Jenni 10 months ago in cPanel / WHM updated by John-Paul B (Content Marketing Coordinator) 10 months ago 1

How do I change the default page for new accounts, suspensions, etc on my VPS-1000 server?  For instance the page suspension has text about inmotion hosting and nothing whatsoever about my business, my number, my email, etc.  I don't see how you guys can even help anyone who I have suspended so I need to change all of these default pages so I can deal with my web development clients' hosting myself.