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We welcome new discussions and questions. Before posting we do ask that you do a quick search first to see if your topic has already been addressed. 

0
Answered

I did a full CPanel backup. Can I restore the backup on Outlook 365?

tamra 2 months ago in Email / Outlook updated by Ronnie H. (Content Marketing Coordinator) 2 months ago 1
Answer

Hi Tamra! You won't be able to restore emails to Outlook from a cPanel backup, at least not directly. If you still have access to that cPanel up and running somewhere, I would suggest just connecting Outlook to the emails and downloading the messages directly. 

If that is not an option, you will need to restore that cPanel backup, connect  Outlook to the restored site, and proceed as above. If you no longer have access to the URL, you can use a hosts file modification to access the site, and connect Outlook using the server name or IP address. Hope that helps!

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Answered

How do I remove emails from the Inmotion server but keep them in my Outlook 2016

RobinP 4 months ago in Email / Outlook updated 4 months ago 6
Answer

If you're using IMAP, the actual solution may be much easier. I just did not realize it because the IMAP/POP3 issue is so common that I overlooked it. 

Try going into cPanel and changing that email address's maximum storage capacity, or just setting it to unlimited. It's possible that the email account just has an unusually low maximum capacity set on it, and as long as your hosting account is in no danger of running out of space and you're the account administrator, it's easy to just allocate more storage space to that particular address. Hope that works!

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Answered

outlook not sincying folders

kfernandez 4 months ago in Email / Outlook updated by Stormy Scott (Content Marketing Coordinator) 4 months ago 1

When creating an outlook folder on my laptop outlook client, the new folder does not appear in my outlook on my iPhone and vice versa.


both folders do show in their respective devices..

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Answered

The Set of Folders Cannot be Opened Error

BrookGBengtson 2 years ago in Email / Outlook 0
While working in Outlook 2016, I get an error message
“Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation failed.”

I have found few blogs, suggest which one is suitable for me.
Few Blogs:
https://www.ryadel.com/en/outlook-2016-the-set-of-folders-cannot-be-opened-error-fix/
https://www.madestuffeasy.com/error-fixed-outlook-contacts-not-available-in-address-book/
https://barzrul.com/tips/fix-email-error-550-in-outlook-2016-2013-2010-3887
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Answered

not receiving all my emails in outlook

InMotionFans 3 years ago in Email / Outlook 0
I have outlook 2016 and it is connected to my gmail account. I use a POP connection. Recently, any emails I receive in the evening after my computer is shut, only goes to my gmail account, but does not roll into the outlook. As long as I am on my computer during work hours, everything is fine.

I tried to uninstall my outlook email account and reinstall. This did not help. Maybe I did not uninstall properly as I still have the first account emails available to me.

Thanks for your help!
Amy
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Answered

Outlook will send but not receive mails

InMotionFans 4 years ago in Email / Outlook 0
Hi,

My outlook suddenly stopped receiving emails. I can send emails but I can't receive any. When I am checking send/receive progress it's not giving me any error. Please help!!

Thanks & Regards
Ginny
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Answered

CAN'T SEND EMAIL FROM OUTLOOK

mosravo 4 years ago in Email / Outlook 0
Can't send mail from outlook though my configuration is ok. This is just happening now because we have been sending mail from outlook. We receive mails but can't send. Urgent
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Answered

Email copies on POP server being deleted

InMotionFans 5 years ago in Email / Outlook 0
Ever since Inmotion Hosting had the server issues two weeks ago, none of my emails are staying on the server. The moment they are downloaded to my MS Outlook, the emails disappear from the server. I have my email set up as a POP account, but have selected the "leave a copy of messages on the server" in the Outlook advanced settings (removing them after 30 days). For five years, I never had a problem with this, but now I can't fix it. I know switching to IMAP is an option, but I would prefer simply to fix the issue leaving the account as a POP account. Can you help?
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Answered

SMTP in Outlook 2016

InMotionFans 5 years ago in Email / Outlook 0
I recently migrated to Outlook 2016 for my mail client. I cannot get SMTP to work. Test email message says Outlook cannot connect to your outgoing (SMTP) email server. I have tried every possible configuration of SSL and non-SSL addresses, ports (465, 587, 25), with no success. I can connect to incoming server just fine.
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Answered

How do I publish a public Exchange 2010 calendar to webdav?

andyf 5 years ago in Email / Outlook 0
My organization has a public exchange calendar in Outlook 2010. I would like to be able to access this calendar on our inmotion hosted website (hnoc.org) and post events for the day on our website. I'm just not having any luck in being able to publish this calendar to inmotion.