outlook not sincying folders

kfernandez 3 months ago in Email / Outlook updated by Stormy Scott (Content Marketing Coordinator) 3 months ago 1

When creating an outlook folder on my laptop outlook client, the new folder does not appear in my outlook on my iPhone and vice versa.

both folders do show in their respective devices..


Hi kfernandez,

Thank you so much for your inquiry. It seems you need to set up the folder sync functionality between devices if you haven't already done so. If you need additional assistance, I recommend reaching out to our 24/7 support so they can take a closer look. 

Kindest regards,