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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

0
Answered

Hi can you send me the authorization code for the jmckart.com domain

jim 1 month ago in Account / Billing updated by Ronnie H. (Content Marketing Coordinator) 1 month ago 1

Hi I need to transfer my domain

jmckart.com

can you please send me the authorization code

Thanks Jim

Answer

Hi Jim!

Since domain transfers require verification of ID-- and since we wouldn't want you to post private information on a public forum like this-- please get in touch with our 24/7 Customer Service and Billing team. They will be able to directly access your account and get you the transfer code right away!

0
Answered

Is it possible to have an advance payment for hosting for three (3) years?

snorreks 1 month ago in Account / Billing updated by Alyssa K 1 month ago 1

Our company will have a possibility to cover the costs of hosting for a significant period of time. Would it be possible to pay for the hosting in advance, for three years?

Answer
Alyssa K 1 month ago

Hello snorreks, 


Thank you for your question regarding payment. I recommend contacting our Customer Service team for assistance with this issue: 

https://www.inmotionhosting.com/support/billing/how-to-contact-customer-service/

Best Regards, 

Alyssa K. 

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Answered

Cancel ks hosting account

maxfraser 2 months ago in Account / Billing updated by Alyssa K 2 months ago 1

I wish to cancel my ks hosting account & have been unsuccessful doing it on line & I have phoned the 888 # & no answer.

Answer
Alyssa K 2 months ago

Hello maxfraser, 

Thank you for question, I am sorry to hear you wish to cancel your account. Unfortunately, as this is a public forum, I am unable to make any changes to your account on your behalf. I recommend emailing billing@inmotionhosting.com to get in touch with our Customer Service team regarding this issue. 


Best Regards, 
Alyssa K. 

Answer
Alyssa K 2 months ago

Hello heffreya, 


Thank you for your question regarding payment. Unfortunately, as this is the public forum, I am unable to provide account-specific information. I recommend contacting our Customer Service team to address this issue further:

https://www.inmotionhosting.com/support/billing/how-to-contact-customer-service/

Best Regards, 

Alyssa K. 

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Answered

What credit cards do you accept?

hollonjulie1 2 months ago in Account / Billing updated by Arnel C (Content Marketing Coordinator) 2 months ago 1
0
Answered

Website Builder Replacement HUH!

eanllc 2 years ago in Account / Billing 0
When I purchased my domain account, one of the options was Website Builder. Now that this is defunc,
where is my free website builder type software? I believe you are in breach of contract if you do not furnish.
0
Answered

Combining two subscriptions and making them one

yvesjo6 2 years ago in Account / Billing 0
Hello
I currently have two subscriptions both on the same account:
yvesjobert.com
talentsfromiran.com

Since yvesjobert will expire soon, is it possible to merge it with talentsfromiran? As I do have unused domains and would be great if the two can be merged within the same subscription.
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Answered

If I renew my subscription, did I get any rebate?

Steace 2 years ago in Account / Billing 0
I try to pay for the next year because my plan is ending soon and I don't got any of the rebate that are on the main page of Inmotion Hosting. Is it possible to get those and renew the domain name instead of getting a new one?
Thank you for your help
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Answered

invoice for initial payment

maestrocuesta 3 years ago in Account / Billing 0
Hi,

I just downloaded the invoice of my subscription for a domain which shows the future payment for renewal of the service of hosting and doming. This invoice shows the quantity of renewal and the future date of payment. Below and briefly, this invoice shows also the previous payment I made (when I bought the hosting for three years and the domain).

To be ok with the gouverment of my country, I need just a invoice for the previous payment I made already in august 2017 (when I bought the hosting for three years and the domain). How can I have this invoice.?

Many thanks in advance for your help,

Regards,

Juan Maestro