Explanation of what my virtual server can include within the contracted service.

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  • Answered

I have hired a virtual server, for which I pay and have the right to host more than one domain, the main domain is institutotlaquepaqu… mx (instit30), and the second is isabelacatolica.edu.mx (isabel42).

You ask why I am charged per host, and backup, on the secondary domain?

no more for the moment I am waiting for your answer thanks

IMH Support Agent 2
  • Answered


Thanks for the question about your VPS and your billing regarding your second domain.  Yes, your VPS can host more than one account. I think there is confusion about your second domain isabelacatolica.edu.mx(isabel42).  When I looked at your account, the isabel42 account is a separate hosting account. This is why you are being charged.  If it were only a domain registration, then there would have only been the domain registration fee.  If you require more detail, please contact our Customer Service team.  We cannot give billing details or make changes to your billing from the Support Center website.

I hope this helps to answer your question. If you need further assistance, please let us know!

Kindest regards,
Arnel C.