Now according with TYLER I do not have hosting???

  • updated
  • Answered

I have asked 5 times for help through the tickets and the last one which was:
just said:
Thank you for contacting support today, I am sorry for the problems your experiencing with dns, we are always happy to assist.
Which domains are you experiencing these issues with? Checking your account I noticed you currently don't have an active hosting plan, so any domains you have pointing to our end will not work at the moment.
You will need to either purchase a hosting plan with us or host your domains elsewhere.

So, not only I have many issues with you but according to TYLER N I do not even have hosting plan with Inmotionhosting and I must buy one or go somewhere else
Not only I have all the websites damaged since the transfers....Also, I lost my money and time
What to do?

Arnel C
  • Answered

Hello Julito Romero,

Sorry for the issues that you are facing regarding your account. The support center website is not able to explicitly discuss account issues directly as our answers are public domain.  I did take a look at your account, and there are multiple tickets that appear to have already been addressed. There were indications about confusions with a previous account (that is closed).  I highly recommend that you speak with our Customer Service Team to first clarify any account confusion.  And if there are other issues with existing websites, then you can specify that information with them and they can help direct your queries through the technical support team. 

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.