Welcome to the InMotion Hosting
Community Support Center!
It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!
Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.
Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords. Learn more about how to make the most out of our Community Support Center.
Check out these related questions for an answer.Don't see an answer to your question? Click the Ask this Question button to submit it to the Community forum for review.
Thank you for your question regarding DNS records. I recommend reviewing the following guide that explains how to update your email DNS records:
My website/domain has .global extension and the current registrar is domain.com. i'm planning to get web hosting service from inmotion and I'd like to know if i can transfer my domain to inmotion hosting. Does inmotion get domains with .global extension transferred under its registrar?
Thank you for your question regarding .global extensions and domain registration changes. Unfortunately, we do not currently support registrations for the .global TLD, however you can still host that domain here by pointing your name servers to your InMotion Hosting account. Please see the following guide for additional information:
my domain is juanssoccerzone.com I believe I misunderstood the bill you sent me, I declined it and now I cant sign in as an admin; can I correect that?
Thank you for your question. As this is a public forum, I am unable to provide account-specific information or make changes to your account. For assistance with this issue I recommend contacting our Customer Service team:
Why poshhub.com is redirected to http://dnserrorassist.att.net/search/?q=http%3A//poshhub.com/&r=&bc= ?
Thank you for your question. It appears that the domain name registration for poshhub.com is on hold. I recommend contacting the company you bought the domain name to resolve this issue.
Thank you for your question regarding your authorization code. The authorization code can be obtained from your registrar, which is where you bought the domain name originally. If you purchased your domain name through us and want to move it to a different registrar, you will need to follow these instructions:
If you continue to experience difficulty with this process please contact our Customer Service team for direct assistance:
Please let us know if you have any further questions, we are happy to help!
Current registar has requested that I need to transfer my domain because they will no longer be performing said business. Can inmotion initiate the transfer?
Thank you for your question regarding domain transfers. If you need to transfer your domain name registration, I recommend submitting a domain transfer request in your InMotion Hosting Account Management Panel as per the instructions in the following guide:
Please let us know if you have any further questions, we are happy to help.
I received an email that a domain I previously registered, wilson-gls.com, would renew automatically, but when I logged in to my account it said it would expire, which is my preference. I DO NOT want to renew the domain. Thank you.
I currently have a hosting plan and wanted a separate domain for emails. I did an addon domain but it isn't registering in dns (tried dns lookup). I tried following the dns instructions but cannot find where to point the addon domain to the nameserver. Instructions do not match what is in cpanel. Main domain www.granitemountaincs.com I added on gmscqa.com
Customer support service by UserEcho