Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!

Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.


No Authentication icon in cPanel to enable DKIM and SPF.

dtreat 3 months ago in Technical Support / Reseller Hosting updated by Stormy Scott (Content Marketing Coordinator) 3 months ago 1

I have a reseller account. Trying to set up SPF and DKIM. Your instructions say to login cPanel and select "Authentication." I am not seeing this option. What do I do?


can i have my re-seller TLD code

Yetunde 5 months ago in Technical Support / Reseller Hosting updated by Alyssa K 5 months ago 1
Alyssa K 5 months ago

Hello Yetunde,

Thank you for your question. This is a public forum so I am not able to provide account-specific information at this time, unfortunately. However, our 24/7 Technical Support team will be happy to assist with this issue. You can reach them by emailing support@inmotionhosting.com, calling 888.321.HOST(4678), or by starting a chat session via your Account Management Panel.

Best Regards,

Alyssa K


Temp URL for Resellers

develop 12 months ago in Technical Support / Reseller Hosting updated by Carlos D (Content Marketing Coordinator) 12 months ago 1

I am an InMotion Reseller. I installed Wordpress in an account using the live domain (being transferred to InMotion) but can't get to Wordpress to edit. Tried temp URL as per your help documents, but not working. What's the temp URL format for a reseller account?


Hello develop,

Thank you for your question. You can determine your customer’s temp URL by viewing your main TEMP URL, then changing the Username at the end.

For example, if your Temp URL is: http://ecresXXX.servconfig.com/~userna5

You would replace the username (userna5) at the end, with the cPanel username for the account you want to access.

For example:

Thank you,