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I have a reseller account. Trying to set up SPF and DKIM. Your instructions say to login cPanel and select "Authentication." I am not seeing this option. What do I do?
Thank you for your question. This is a public forum so I am not able to provide account-specific information at this time, unfortunately. However, our 24/7 Technical Support team will be happy to assist with this issue. You can reach them by emailing firstname.lastname@example.org, calling 888.321.HOST(4678), or by starting a chat session via your Account Management Panel.
I am an InMotion Reseller. I installed Wordpress in an account using the live domain (being transferred to InMotion) but can't get to Wordpress to edit. Tried temp URL as per your help documents, but not working. What's the temp URL format for a reseller account?
Thank you for your question. You can determine your customer’s temp URL by viewing your main TEMP URL, then changing the Username at the end.
For example, if your Temp URL is: http://ecresXXX.servconfig.com/~userna5
You would replace the username (userna5) at the end, with the cPanel username for the account you want to access.
Customer support service by UserEcho