Welcome to the InMotion Hosting
Community Support Center!

It's time to get an answer! Our InMotion Hosting Customer Community Team monitors all questions asked between 9am - 6pm ET, Monday - Friday!

Be sure to be specific with your question. The more details you can provide, the better the answers will be. If you're having a problem, please include steps that we can take to replicate the problem.


Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords.
0
Answered

How Do I Create a Basic SPF Record?

bob200 1 day ago in Technical Support / DNS/Nameservers • updated 2 hours ago 2

I would like to create a basic SPF record per this URL, but the "install the suggested record button" is not there. What can I do to create the SPF record?

0
Answered

How to create Name Server Records for the Subdomain?

We want to setup AWS for a subdomain, it is possible to setup ns records for a subdomain?

0
Answered

How Do I Point My Domain to an IP Address?

I have a second domain registered with inmotion. I also have a server on a personal public static IP. I would like the DNS record for m domain name to point to my IP address. Can this be done?

Answer

Hello.

Thanks for posting your question about pointing your domain to a static IP address. You will need to make sure the domain is pointed to our nameservers. Then, you can add the domain to your cPanel account. Once the domain is added to cPanel you can modify the A record to point the domain to the IP address you desire. 


NOTE: You will need to allow about 24-48 hours for the DNS to propagate throughout the internet before the domain begins routing to the new IP address.


I hope this helps!

Sincerely,

Carlos D.

0
Answered

DNSADMIN Seems crashing seems to be the root of backups failing. The server is clustered for DNS. Editing a zone record fails in whm/cpanel with the message: The system failed to read up to 16 KB from a file handle because of an error: Connection reset by

DnsAdmin crashing seems to be the root of backups failing. The server is clustered for DNS. Editing a zone record fails in whm/cpanel with the message: "The system failed to read up to 16 KB from a file handle because of an error: Connection reset by peer at /usr/local/cpanel/Cpanel/DnsUtils/AskDnsAdmin.pm line 134."

I've tried updating, restarting the service, rebooting the server, and double checking the cluster status.

0
Answered

What InMotion Hosting Nameservers Do I Use for My Domain?

nancyk 3 weeks ago in Technical Support / DNS/Nameservers • updated by Carlos D (Content Marketing Coordinator) 3 weeks ago 1

I see that InMotion has 2 namesevers. Do i Use both when changing my domain on Network Solutions"

0
Answered

How Do I Point My Domain to InMotion?

My domain was purchased through WIX a month ago. WIX is stating that I cannot change the domain for 60 days from purchase. How do I go about pointing it to Inmotion?

0
Answered

How Do I Transfer My DNS Domain Name to Your Server?

The page you have with that info does not work. Oops! That page can’t be found.

Answer

Hello.

Thanks for posting your question regarding pointing your domain name to our nameservers. I'm sorry that the guide you found was not working. You should find the information you're looking for in our guide DNS and Nameserver Changes.

If you are trying to transfer your domain registration, then our guide How to transfer domains in AMP can guide you through that process.

If you are unsure of what action you need to take, be sure to check out our guide Domain Names – Registrar Transfer versus NameServer Change for more information.

I hope this helps.

Sincerely,

Carlos D.

0
Answered

How do I Modify an SPF Record for my Domain?

I need to update our SPF records to give our CRM permission to send out emails. I was told that updating SPF records is done through your domain host (DNS Records). I have the code that goes in a TXT Record, but I don't know the steps to do so. Help?

0
Answered

How can I add InMotion Hosting IP into GoDaddy Domain?

Gemma Lim 2 months ago in Technical Support / DNS/Nameservers • updated by Carlos D (Content Marketing Coordinator) 2 months ago 1

I am hosting the temporary and new homepage with Inmotion now.

  

My client has the current running domain at Godaddy. but current DNS has record which is for email. Also they could not add Inmotion DNS on (GoDaddy Domain).

 

I want to suggest my client to point the Godaddy DNS to Inmotion IP. 

Would you please give me a guideline of what I need to do in both Inmotion and Godaddy.