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Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.

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Answered

Domain Transfer Domain Expired Error

I am trying to transfer the domain silverfirspta.com from godaddy to inmotion. When I input the domain name into the AWP panel I get the error

Domain is expired and must be renewed with the current registrar before transferring

However the whois info for silverfirspta says it doesn't expire till Jan 14, 2014.

http://www.networksolutions.com/whois/results.jsp?domain=silverfirspta.com
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Answered

transfer site

Hi we want to transfer out site to Inmotion. It is currently at Readyhosting.com.However the URL is still pointinh=g top readyhosting, so I am unabke to use the ftp file transfer with our URL. Is there another way I can set up and transger my files via a temporary ftp account?
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Answered

Domain registration

I currently pay networksolutions.com for yearly domain registration for 3 domains. I believe I have one domain thru inMotion. Is it possible to renew the networksolutions domains thru inMotion? networksolutions.com fees seem kind of high, and I would rather have all the business centralized if possible, especially if it means saving a little money.
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Answered

Expiration of Transferred Domains?

I have a domain elsewhere that I want to transfer to InMotionHosting. The domain expires (with other registrar) in Oct 2013. If I transfer it to InMotionHosting now, what will the new expiration date be? Does it stay the same (Oct 2013), or is it a one year from the actual transfer date, or does it add one year to the current expiration date?

Thanks for the help.
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Answered

When downgrading, what happens to account credit remainder?

RossM 7 years ago in Domain / Registrations And Transfers 0
Hi there,

Wondering what happens if I downgrade an account (via 'Change Plan' in AMP) - The dropdown where you pick the package shows an amount of credit that the downgrade potentially gives.

After submitting, what happens to the remainder? Does it disappear? Is it added to your account for future purchases?
Thanks.
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Answered

What if your domain transfer app is wrong about my domains?

When I attempt to transfer my domain names, I enter my domain names (after getting my EAP#s and then using a few "WhoIS" sites to reaffiem what my current host says (all domains active w/ my email, not near expiring), and your app says either expired or unregistered/available. Huh?
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Answered

domain nmae renewal

I had an email sent to me from Melbourne IT about my domain name "bwmvi.com" expiring and that i need to renew it. But when i go to Melbourne and try to renew it cannot find info on the domain. Can you renew it for me since you are hte host of my domain
if not please tell me how to do it.
THank you
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Answered

Can't initiate domain transfer - claims it is expired

I tried to initiate the transfer of earlymusiccolorado.org but the Do It Yourself Domain Transfer claims the domain is expired. It is not. The Whois says it expires Jun 2, 2013