Welcome to the InMotion Hosting
Community Support Center!
It's time to get an answer! Our Customer Community Team monitors questions between 9am - 5pm ET, Monday - Friday!
Remember to ask detailed questions to receive better answers. When necessary, include steps we can take to replicate an issue.
Please keep in mind that your question will be public, so please do NOT post any sensitive information, such as email addresses, usernames, or passwords. Learn more about how to make the most out of our Community Support Center.
Check out these related questions for an answer.Don't see an answer to your question? Click the Ask this Question button to submit it to the Community forum for review.
Domain is expired and must be renewed with the current registrar before transferring
However the whois info for silverfirspta says it doesn't expire till Jan 14, 2014.
Thanks for the help.
Wondering what happens if I downgrade an account (via 'Change Plan' in AMP) - The dropdown where you pick the package shows an amount of credit that the downgrade potentially gives.
After submitting, what happens to the remainder? Does it disappear? Is it added to your account for future purchases?
if not please tell me how to do it.
Customer support service by UserEcho