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We have had a number of websites/domains hosted by yourselves for around 12 months now with no issues. Suddenly today (18/10/2017) we are unable to access the websites without getting the error Error 500 - Internal Server Error or Error 403 - Forbidden.
The sites are running Opencart 2.2 and access to the front end and admin are limited due to these errors. NO CHANGES have been made to the sites or the hosting plan.
I have checked the logs in CPanel and found this error reoccurring;
[Wed Oct 18 05:56:58.375293 2017] [:error] [pid 894290:tid 139887294600960] (24)Too many open files: [client xx.xxx.xx.xx:xxxxxx] couldn't set child process attributes: /home/xxxxx/public_html/index.php
As i have stated, no changes have been made to the website, the code, modules, or any other element of the websites.
If you could advise that would be great.
I want to use the SMTP method, and use the ssl secure port, i have ssl certificate installed already on the site.
Can you please help me to sort out this issue, my open cart version is 126.96.36.199
looking forward to your help!
When I try to get to one of my categories that doesn't display in the list, the farthest I get is the main/parent category. I don't see the subcategory that I need to choose.
In my 'Jewelry' category, I have a subcategories of 'Lego' and 'Art Deco', but when I start to type in 'jewelry', nothing shows up except 'jewelry'. What do I need to do in order to be able to choose 'Jewelry > Lego'?
Customer support service by UserEcho