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after installing wordpress when I click on the admin icon I get page not found error

SkySoldier 7 months ago updated by Ronnie H. (Content Marketing Coordinator) 7 months ago 1

I just installed word press and when I try to open it by clicking on the Admin icon I get a 404 page not found error.  I also tried using Word Press manager I get a message the the system could not load some of this WordPress site's data.

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Answer
Answered

If you visit the domain, or the domain with /wp-admin on the end, are you able to access the site? It's possible that the cPanel connection is having trouble, but if the site installed correctly you should still be able to access it as a normal site. 

Be sure to check the email you used for the administrator email to see if your login information was sent there. It's possible there was an error during the installation so it never really 'finished' installing. If that's the case it will require a reinstall. 


Also, make sure that your domain is pointed to our nameservers. The 404 error would occur if the domain was not pointed at the server. 

Lastly, if you are on one of our Shared plans, our WordPress plan, or another account with it available, I would suggest checking the installation with Softaculous Apps Installer. If you need to reinstall it, I would install WordPress with Softaculous as well. The WordPress manager is in cPanel because it is a default cPanel component, but Softaculous offers more control over the installation process. 

Answer
Answered

If you visit the domain, or the domain with /wp-admin on the end, are you able to access the site? It's possible that the cPanel connection is having trouble, but if the site installed correctly you should still be able to access it as a normal site. 

Be sure to check the email you used for the administrator email to see if your login information was sent there. It's possible there was an error during the installation so it never really 'finished' installing. If that's the case it will require a reinstall. 


Also, make sure that your domain is pointed to our nameservers. The 404 error would occur if the domain was not pointed at the server. 

Lastly, if you are on one of our Shared plans, our WordPress plan, or another account with it available, I would suggest checking the installation with Softaculous Apps Installer. If you need to reinstall it, I would install WordPress with Softaculous as well. The WordPress manager is in cPanel because it is a default cPanel component, but Softaculous offers more control over the installation process.