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Answered

FTP+DNS+meine Domain

muhammed.designer 3 months ago in Technical Support / WHM updated by Alyssa K 3 months ago 1

Hi,

I recently spoke to you about support chat because of the following problem,

- First problem, I can not use my FTP access (I always get an error message when Filezila that the connection has failed.

- 2 Problem, I can only find my domain orient4Hosting.com in AMP, but not in WHM, e.g. Make a cPanel Account a Demo or Vanity nameservers.

Answer

Answer
Answered

Hello muhammed.designer, 

Thank you for your question regarding FTP and domain name management. You may need to create the cPanel account for that domain via the following instructions:

https://www.inmotionhosting.com/support/edu/cpanel/create-cpanel-accounts-in-whm/

In regards to the FTP issue, it is possible that there is an issue with the settings you are using to connect to server. I recommend using the server IP to connect instead of the domain name. Please see the following page for more information about FTP connections:

https://www.inmotionhosting.com/support/website/ftp/getting-started-guide/

Best Regards, 

Alyssa K. 

Answer
Answered

Hello muhammed.designer, 

Thank you for your question regarding FTP and domain name management. You may need to create the cPanel account for that domain via the following instructions:

https://www.inmotionhosting.com/support/edu/cpanel/create-cpanel-accounts-in-whm/

In regards to the FTP issue, it is possible that there is an issue with the settings you are using to connect to server. I recommend using the server IP to connect instead of the domain name. Please see the following page for more information about FTP connections:

https://www.inmotionhosting.com/support/website/ftp/getting-started-guide/

Best Regards, 

Alyssa K.