Connecting email to gmail with POP3

  • updated
  • Answered

I was previously retrieving my emails from SquirrelMail, but am attempting to check that mailbox from another account (Gmail Account) using POP3. I am using all of my InMotion hosting login info, however none of my messages are being retrieved through Gmail despite being refreshed several times.

All emails continue to appear through SquirrelMail. Is there something that can be done to fix this?


Hey J-oLee, and thank you for your question. It sounds like you might have already followed our guide on how to configure Gmail to access your email, and setup your Gmail account to check your InMotion Hosting email account via POP3. When you add an extra POP3 account into Gmail, it does automatically check messages for you from that account, but not as frequently as your primary Gmail account. More than likely what you'll want to follow these steps to check for any mail retrieving issues:
  1. Click on the settings cog at the top-right in Gmail, and click on Settings.
  2. Navigate to the Accounts tab.
  3. Next to the Check mail from other accounts (using POP3) section, you should see your InMotion Hosting email address.
  4. Beside your email address it should also tell you when that mailbox was last checked, and give you the option to click on View history, as well as Check mail now.
Viewing the history, if there were any errors encountered you should see those there. If Gmail simply hasn't recently checked your mailbox, forcing it to check for new messages might allow yours to come in. When you had added the POP3 account to Gmail, there would have been an option mentioning Leave a copy of retrieved messages on the server. If you selected that, then you would still continue to see new messages appear in SquirrelMail as well as Gmail. I also typically recommend selecting the option Label incoming messages so that you can easily tell your InMotion Hosting email address from your main Gmail one. Please let us know if Gmail is reporting any specific errors for you, and we'd be glad to offer some further assistance! - Jacob