I'm trying to make an addon domain, and I don't know how to pay for it.

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  • Answered

The addon domain is listed under domains, but when I click it it says can't reach this site.

Arnel C
  • Answered


Thanks for the question about addon domains. The ability to use addon domains is a part of the hosting account.  So, you would not be paying for it.  However, you would need to pay for the hosting subscription and any registered domain name. The domain name that you use for the addon domain must be registered in order for it to be recognized on the internet.  Additionally, if you are using the addon domain with our hosting subscription, but you have registered it through a third-party domain registrar, then you would need to change the name servers to point to our hosting service.

If the name servers are not pointed to us or if the domain name is not registered then no DNS records would exist that indicate that it's been set up on our server so that it can be recognized on the internet.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.