not getting backup notifications email

  • Answered
i'm not getting backup notifications email but i'm getting other email notifications like course enrollments etc. can any one tel me the reason for this
Hello Manjudv6,

Did you set the software settings in softaculous to perform auto backups or are you performing backups via the cPanel dashboard? Also, is your moodle admin user the same default user you created when installing the software? Are you using the same email address as the one you used when installing the software?

Kindest Regards,
Scott M