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Community Support Center!

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+7
Answered

The InMotion Hosting is web hosting provider to a terrorist group?

mina 3 weeks ago updated by Ronnie H. (Content Marketing Coordinator) 3 weeks ago 1

hi

A terrorist group is using your services:

https://irane-ma.com/

https://www.whois.com/whois/irane-ma.com

This website is promoting violence and terrorism in iran, And terrorist attacks on mosques

Several army commanders have been assassinated.

https://is.gd/xhFG7h

Answer

Thank you for bringing this to our attention. I have forwarded this information to our legal department and they will be looking into it.

+4
Answered

Biz 254 has been down for the Entire week. No Website, but more importantly. NO Email.

Modelworks 3 days ago updated by JT S. (Content Marketing Coordinator) 1 day ago 5

6 days now This is not Acceptable. I never had an outage like this with Host gator, Godaddy or Name Cheap.  Is there a way to get Email Access?  We not only have Web Access, but we have NO Email access too.  We are Dead!!! Any Workarounds?  Anybody have a solution to get email working? 

+3
Answered

What’s with the constant “Cannot Verify Server Identity” business?

it.admin 1 month ago updated by Kenna Crook 4 weeks ago 11

It’s popped up 15 times just while typing this.

+3
Answered

Inmotion Email Domain

Feras Alqawlaq 5 months ago updated by JT S. (Content Marketing Coordinator) 5 months ago 2

Hello , i would like to ask about if this domain supporting an integration with active directory. to can make the user sign-in with outlook and sync all information. if it is yes , what is the process will be from inmotion hosting site ?. or , what is the guide to do that's. thanks a lot.

Answer

Unfortunately, the only way you could do this is by installing necessary applications with Dedicated Hosting as we only use Linux servers. However, we provide no technical support for such configurations.

Answer

Thanks for the additional information needed to give you better info. All advice you've been given to this point still applies as possibilities. If you'd like to use cPanel File Manager or FTP to achieve this, you can copy a directory to a new location.

If it's WordPress, you'll need to change the URL within the wp-config.php file and database to match that new subdomain URL. If you'd like to request support for this, you should email Web Hosting Hub Live Support with verification.

You can always create manual cPanel backups.

Please note, we're not live support and unable to modify accounts on behalf of Web Hosting Hub.

+3
Answered

How can I opt out of backup manager?

Uriel G 6 months ago in Customer Service / Addon Product updated by Carlos D (Content Marketing Coordinator) 6 months ago 3

I got a notification that I'm in a backup manager free trial, and after that I'll be charged in automatic, but as it is not a service I use I'm not interested in paying the fee.

How can I remove the service from my account?

Regards.

Answer

If you feel that you do not want the added protection the Backup Manager affords you, you can simply cancel the service anytime within the first 90 days of your trial by logging into your Account Management Panel and selecting the My Subscriptions option. It's that easy.

+2
Answered

Email and hosted websites are down.

frank 1 month ago in Server / Connectivity updated by JT S. (Content Marketing Coordinator) 4 weeks ago 1

All email and websites that I hosts with Inmotion are down right now. Any idea when this will be resolved? I have been a happy in motion customer for years and this is the first time that I have seen this happen.

Answer

Hello and sorry for your issue. I see no reported issues on status.inmotionhosting.com.

Please try the following:

Clear your browser cache

Redo your email setup process if needed

If you're still having issues, please contact our 24/7 Live Support directly.

+2
Answered

transfer my domain from inmotion

prince.bcet 5 months ago updated by Arnel C (Content Marketing Coordinator) 5 months ago 2

What is the process to transfer my domain from inmotion hosting

+2
Answered

wordpress site showing installation after migration

Amit Sharma 5 months ago updated by Arnel C (Content Marketing Coordinator) 5 months ago 2

I want to migrate wordpress (change hosting) and for this first of all i moved all files and folder to new hosting panel and change base url in wordpress,but after migration whenever i refresh home page then its showing installation of wordpress(fresh wordpress installation) so how can fix this issue ? where i am wrong ? here is my .htaccess file

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress