Just set up new email address but it is not working

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Anonymous
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Hello, I just set up a new email address but I am not sending or receiving any emails.  Is there a period of time that I have to wait before they are active?  The email address is [email protected].  Thanks!

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Josh Green
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Hello,
As long as your domain name points to us, email should work right away. Depending on how you're trying to access your email however, you may need to complete a few steps before anything show up in an inbox. You can access through a browser using RoundCube or through an email client like Outlook or Mail and we have information on setting up those clients at https://www.inmotionhosting.com/support/email/getting-started-guide-email/

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Josh Green
  • Answer
  • Answered

Hello,
As long as your domain name points to us, email should work right away. Depending on how you're trying to access your email however, you may need to complete a few steps before anything show up in an inbox. You can access through a browser using RoundCube or through an email client like Outlook or Mail and we have information on setting up those clients at https://www.inmotionhosting.com/support/email/getting-started-guide-email/