DNS-Status of 192.249.117.242 - Blacklist of IP range prevents email delivery via Comcast, VADE Secure

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  • updated
  • Answered

https://www.blacklistalert.org/ has a more specific complaint


DNS-Status of 192.249.117.242

:

Reverse DNS (PTR) exists and claims to be: ngx257.inmotionhosting.com.

Forward DNS for ngx257.inmotionhosting.com is: 192.249.117.241.

WARNING: Forward-DNS does NOT match Reverse-DNS.
DNS is INCONSISTENT.
Please request your Admin or Provider to fix this.

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IMH Support Agent 1
  • Answered

Hello,

Thank you for contacting us regarding a blacklisted IP. Sorry to hear about the trouble you are experiencing. We send mail via an Outgoing Email Filter (SpamExperts) that uses a pool of IPs used solely for mail that are not related to the server IP for ngx257. If you are receiving a bounceback or error message when sending emails please forward it to our Live Support team so they can review it and help you resolve any possible issues. Since this is just our public forum, we cannot make any changes to your account from here.

Thank you,

John-Paul