Why can't I get any support?
Major issues on my sites but there's no "new conversation" in the chat and "continue..." on existing chats does nothing! Replying to current emails only gets that it's "unmonitored". New support tickets created get no reply for days. I've locked in for three years so I can't get another hosting company. I even got two checkmarks trying to login here but it failed and I had to register. HELP!
Hello Gary,
This isn't the experience we want for our customers. As such, we have an agent assigned to your most recent ticket to help you immediately. In the meantime, we are also working on finding the open conversation that could be blocking your chat access.