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Answered

What Happened to My Website Files?

bilal.ashraf 1 month ago in Technical Support / Website updated by Carlos D (Content Marketing Coordinator) 1 month ago 1

I lost the files of my primary domain, I dont know what happen suddenly.. kindly tell me what does it happen


Am using your hosting where I run too many websites, After a week, i check just today so i lost my whole website which is my primary domain.




Answered

Hello.

Thanks for posting your question regarding your website files. I'm sorry to see that your account is missing your website files. Unfortunately, we are unable to determine the reason why your website files are no longer present on the server. The information needed to review your account and discuss the details are not appropriate to send through the public forum. Therefore, I recommend contacting our live technical support for further assistance. 

I hope this helps!

Sincerely,

Carlos D.