How long for static IP on Shared Account?

  • Answered
How long does it take to get a static IP? I put in my order on 11/20/2013 and it is now 12/13/2013 and the static IP is still not tied to my account. My CPanel shows the shared IP address. Getting a bit frustrated and may move everything out if this is not resolved.

Hello RazManVT,

Thank you for your question. I truly apologize, I reviewed your request and there was a bug that caused it to not be posted with our systems team.

The typical turnaround time for Dedicated IP request is 24 hours.

I contacted Live Support and they were able to assign it to your account.

Please allow up to 24 hours for this update to propagate.

If you have any further questions, feel free to post them below.

Thank you,