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New template not in template selction

juliajastina 7 years ago in Ecommerce / Zen Cart 0
I have FTP includes folder of new template to html.public/zcadmin/includes/template/ and the new template is not listed in template selection in zencart admin.

I have also upload the same in root directory via cpanel/legacy file manager and experience the same problem.
Can someone please help me?
Thank you for your question juliajastina!

Sorry for the trouble with the template not showing. Unfortunately, if the template does not show, its possible the theme is not compatible or missing files. Try downloading a new copy of it.

Best Regards,
James R