0
Answered

My wordpress website is getting down again and again on your hosting, please tell me the reason

ggerard13 9 months ago in Technical Support / Website updated by Ronnie H. (Content Marketing Coordinator) 7 months ago 4

www.placementconsultancy.in

Wordpress latest version 5.2

PHP 7.3

Its getting disconnected every now and then

Answer

Answer

Sorry to hear that you're still having trouble!

The first thing I would suggest you rule out is the possibility of bot traffic affecting your site's available CPU and bandwidth. With those statistics you posted, your account is straining to keep up with the number of site visitors. If this is legitimate traffic, the solution will be optimizing your WordPress site and, if needed, upgrading the account so that you have more resources available. 

Unless you have already actively worked to prevent bot traffic, it's likely that a meaningful amount of that traffic is artificial. I would suggest checking your traffic with AWStats, determining if it is legitimate or artificial, and taking steps to limit bots. You should also look into the free tier of CloudFlare, which can be quite helpful in mitigating the affects of bots! You can treat bots as essentially the same as a DDOS attack when it comes to troubleshooting and preventing them.

Answer

Sorry to hear that you're still having trouble!

The first thing I would suggest you rule out is the possibility of bot traffic affecting your site's available CPU and bandwidth. With those statistics you posted, your account is straining to keep up with the number of site visitors. If this is legitimate traffic, the solution will be optimizing your WordPress site and, if needed, upgrading the account so that you have more resources available. 

Unless you have already actively worked to prevent bot traffic, it's likely that a meaningful amount of that traffic is artificial. I would suggest checking your traffic with AWStats, determining if it is legitimate or artificial, and taking steps to limit bots. You should also look into the free tier of CloudFlare, which can be quite helpful in mitigating the affects of bots! You can treat bots as essentially the same as a DDOS attack when it comes to troubleshooting and preventing them.

website issue at your hosting

My website is not working. It is getting slower and slower day by day. Right now my cpu usage is 98% physical memory fully used i.e. 2 GB of 2 GB and IO usage also showing 76%. Website is giving 

Error establishing a database connection

cant login in wordpress at your hosting to update the things.

Please reply me at your earliest

Answered

Hi ggerard13, 

I'm sorry you're having trouble with your website. It seems it is up now, I was able to load your site. Please reach out to our live support so they can take a closer look and assist you further. 

Kindest regards,

Stormy